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Customer and Product Solutions Engineer, gUP Search RWJ
Posted 1 weeks ago
Job Description
- Lead cross-functional collaboration with Product, Engineering, and Partnership teams to architect solutions and provide consulting for lodging partners. Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions.
- Lead partner success initiatives as a Subject Matter Expert, resolving day-to-day issues through the delivery of scalable solutions and technical troubleshooting.
- Propose, design, create, and present prototypes, demos, and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.
- Perform implementation reviews, advocate for new product features, and provide partner feedback to internal cross-functional teams including Product Management and Engineering.
- Scale support of partner integrations (both new and ongoing) by providing the necessary documentation and technical guidance and training to our technical scaled operations.