Quality Lead

Job Title: Quality Lead Location: Elgin, IL Classification: Hourly Reports To: Quality Manager Department: Quality Control            Summary of Job   Under the direction of Quality Manager supervision acts as a Subject Matter Expert and champion for Mailing Solutions Quality Standard Operating Procedures and ensures the successful implementation of these procedures within the shift teams. Provides leadership, coaching and constructive feedback to Quality Techs on shift. Supports development and rollout of new Quality SOPs as a result of CAPAs and/or NPD. Works alongside packaging operations with hourly and temporary employees to ensure the production of the highest quality products at the lowest possible cost, while meeting company standards for quality and performance. Adheres to customer specifications and delivery requirements, while working in accordance with Pregis policies and procedures   Overview: This position is expected to act as a leader and a resource to the Quality Techs on shift. Will work closely with the Quality Manager to make sure Mailing Solutions Quality processes are implemented, understood and adhered to across shifts. Supports shift Quality Techs and production teams in routine testing/inspection as needed.      Essential Functions and Responsibilities  Cross train shifts on existing quality processes and specifications, ensure consistency and competency across shifts (shift QCs, Leads, Operators) Support training of new shift QC techs Support New Product Development and R&D related tests, cross train shifts during rollout of new quality processes and products, ensure consistency and competency across shifts (shift QCs, Leads, Operators) Support Quality Manager in managing “Control of Non-Conforming Material and Products” Processes (i.e. QC holds, SCARs) by performing the following: Document quantity, source (line/shift), defect type, and recommended disposition of QC hold pallets Work with Quality Manager on timely disposition of held skids Help support the execution and continuation of large rework jobs from shift to shift Support documentation, organization and labeling of rejected raw materials as part of SCAR process Audit shift teams (QC Tech, Operators, Packers) to ensure QMS is being followed, appropriate quality checks are being completed. Such as: Readers being performed at make ready and shift change ½ hour and hourly checks being done correctly Packer checks being done correctly Fulfillment checklists being completed Document control audits (revision control on floor is accurate) Participation in other audits as required Responsible for calibration/verification of test equipment used for product release, such as: Micrometers Mark-10 Tensile Testers Work with manager on performance reviews for shift QC techs Participation in other projects and continuous improvement efforts as needed   Competency (Knowledge, skills, and abilities)   Possesses strong aptitude for standard shift QC tech responsibilities and shows ability to coach others up to a high standard of performance Incumbent must have good communication skills, analytical skills, proofreading skills, and possess creative problem-solving skills. Ability to take coaching well and communicates respectfully with others. Ability to learn new quality control checks and perform as needed for R&D purpose Promote positive teamwork culture. Ability to effectively and respectfully communicate with team and during shift transition. Bilingual (Spanish and English) strongly preferred Knowledgeable of safety requirements and guidelines in manufacturing/warehouse environment Ability to work in a fast-paced environment, follow standardized work instructions and adhere to safe work practices in a continuous improvement culture.   Environment   Exposure to moving equipment. Inside work Heat may exceed 90 degrees Fahrenheit. Humidity may exceed 80% Noise may exceed 85dB+ Personal Protective Equipment required.   Physical Characteristics   Frequent standing, stooping, sitting. Frequent lifting, pushing, pulling (up to 50 lbs.) Occasional typing/keyboarding   Position Type   Full time This position will be required to work a split shift so as to cover both day and night shifts Minimum of 2 hours night shift coverage expected on scheduled days Examples of potential schedules are as follows: Mon – Fri 2:00 PM – 10:00 PM Mon – Fri 12 PM – 8:00 PM Mon – Thurs 10:00 AM – 8:00 PM Mon – Thurs 04:00 AM – 2:00 PM Schedule is subject to change based on business need Overtime expected per business demand.   Education and Experience   Prior Evertec Quality tech experience strongly preferred High School Diploma or equivalent (GED) Some college or Technical School preferred 5+ years in QC position preferred     Compensation   The listed hourly base pay range is primarily based on analysis of similar positions. Actual hourly pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The hourly pay is just one component of Pregis’ total compensation package. The hourly pay range for this role is estimated to be $23-$28/hour.   Compensation details listed in US job postings reflect the hourly wage only and do not include benefits. Learn more about Benefits at Pregis.       Affirmative Action/EEO Statement/Inclusion We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.  Visit us at www.pregis.com for more information about Pregis LLC