Responsibilities & Key Deliverables

Job Role:

The Business Analyst plays a critical role in driving data-driven decision-making within the Spares Business Unit (SBU). The role involves translating business requirements into actionable insights, enabling process optimization, and supporting strategic initiatives aligned with business goals.

• Act as a bridge between business leadership and data/technology teams
• Drive MIS, analytics, and reporting frameworks for senior leadership and department heads
• Enable key performance metric tracking (Fill Rates, order to delivery, Sales, Back Orders, etc.)
• Support strategic initiatives and operational improvements in line with business deliverables

 A. Business & Stakeholder Engagement

• Collaborate with Business Head, all Dept. heads and cross-functional teams to understand business requirements
• Facilitate discussions and workshops for requirement gathering
• Act as a single point of contact for analytics and reporting needs

B. SBU Control Tower: MIS & Reporting Management

• Design, develop, and maintain Daily/Weekly/Monthly MIS dashboards
• Track key business KPIs such as:
• Sales vs Budget
• First Fill Rate (FFR)
• Order-to-Delivery (O2D)
• Back Order & Gap Analysis
• Ensure data accuracy, consistency, and timely delivery of reports 

C. Data Analytics & Insights

• Perform deep-dive analysis to identify trends, risks, and opportunities
• Convert raw data into actionable business insights
• Support management decision-making through structured analysis
• Provide recommendations for continuous improvement 

D. Systems & Dashboard Development

• Develop dashboards using Power BI / Qlik / BigQuery
• Support system integrations (SAP, ERP, Data Lake)
• Design scalable data architecture for reporting needs

E. Process Improvement & Automation

• Map and analyse existing processes to identify improvement areas
• Drive automation initiatives for MIS and reporting workflows
• Drive digital transformation initiatives within SBU

F. Documentation & Governance

• Maintain documentation for:
• MIS logic
• Master data definitions
• Reporting frameworks
• Ensure compliance with data and reporting standards

G. Presentation & Communication

• Prepare management presentations (Monthly / Quarterly / Annual)
• Present insights and business recommendations to leadership
• Support strategic reviews and performance meetings

H. System and Process Efficiency

• Analyse end-to-end business processes across functions to identify non-value-added (NVA) tasks.
• Lead process re-engineering initiatives to eliminate redundancies, manual interventions, and inefficiencies.
• Collaborate with IT and digital teams to design and deploy automation solutions.
• Replace manual reporting with real-time dashboards to improve decision-making speed.

Preferred Industries

Education Qualification

BE / B.Tech / MBA

General Experience

Functional Skills

• Strong analytics and problem-solving capability
• Experience with SAP, ERP, supply chain systems
• Expertise in Power BI, Excel Automation, Data Modelling
• Understanding of business operations (sales, supply chain, inventory)

 Technical Skills

• Data visualization & dashboard design
• Data extraction and transformation
• Knowledge of BigQuery / SQL (preferred)

 Behavioural Skills

• Strong communication & stakeholder management
• Structured thinking and attention to detail
• Ability to work with leadership and cross-functional teams

Critical Experience

Systems/ SAP knowledge:

SAP / Excel / Access / Power BI / Google Cloud

Any Additional Knowledge: 

Knowledge on Qlik, SQL, LLM platforms: Azure OpenAI, OpenAI, Google Vertex, Power BI (AI integration)

System Generated Core Skills

System Generated Secondary Skills