Business Process Analyst 1

 

Work location is currently in Strongsville, Ohio.  The work location will be moving to Glenwillow, Ohio later in 2026.

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions.  For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it.  Our mission is:  Supporting education by offering entertaining gaming experiences.  Our vision is:  Investing in Ohio’s students and communities through gaming innovation. 

 

We are looking for smart, passionate and creative people to join our team and help us achieve our mission.  We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

 

Click here to visit our website and learn more about our agency and the products we offer.  Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!

If you are ready to play…Come join us!

You are required to submit your resume as an attachment with your online employment application.

 

What You'll Do:

Responsibilities of the Business Process Analyst 1 position include but are not limited to:

• Work as a team player to help accomplish departmental goals and objectives.
• Act as a liaison to internal staff and vendors to assist with specification gathering, build and deployment of new functions and features of the Lottery gaming system.
• Review and test applications, updates and changes prior to implementation.
• Gather, review and test system requirements documents.
• Review, verify and provide recommendations to system requirements documentation and specifications.
• Assist in creating information technology process flows, time plans and project documentation.
• Test and verify change requests.
• Provide support and troubleshooting for issues related to supported systems.
• Provide support for internal issues related to supported systems.
• Research internal and external customer inquiries and provide information as requested.
• Report, test and provide relevant information utilizing a ticketing system including documenting all processes and steps taken to remediate issues reported.
• Learn and use Ohio Lottery Commission applications, systems and gaming terminals to complete daily job responsibilities.
• Perform other duties and work on special projects as directed

 

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

36 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions. 

-Or completion of associate core program in computer science or information systems; 18 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions. 

-Or completion of undergraduate core program in computer science, information systems, or business administration; 12 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions. 

-Or equivalent of minimum class qualifications for employment noted above. 

Job Skills: Information Technology, Technical documentation, Systems Analysis, Testing Procedures, Analyzation, Customer Focus, Problem Solving, Teamwork

OCSEA/AFSCME bargaining unit position.

Promotional/lateral transfers honored pursuant to the bargaining agreement.

EXTERNAL APPLICANTS INVITED

UNUSUAL WORKING CONDITIONS:  Normal working hours are 8:00am-5:00pm.  Hours may change with notice based on operational need.

NOTE:

You are required to submit your resume as an attachment with your online employment application.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Start date immediately.

This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act.

The applicant is required to provide details of minimum qualifications on the application form.  Failure to do so will prohibit consideration of the applicant.  If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview.

New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.

Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery, Office of Human Resources, no later than 11:59PM of the posting deadline date listed.  Applications received after 11:59PM on the designated deadline date will not be considered.  Applications must be submitted online at http://careers.ohio.gov/.  Paper applications will not be accepted or considered.  All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery, Office of Human Resources at [email protected].   You may also call the TDD number at 1-800-750-0750 (toll free).  The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services.  NOTE:  Those who are contacted for an interview should inform the Ohio Lottery Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process.  Such notice will not affect your eligibility to apply for this position.

 

BACKGROUND INFORMATION

CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED.  ORC 3770.021

 

EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.