Job Description
Why Bayside Auto Group?
Bayside Auto Group is family owned and operated since 1990. We have a staff who believes in giving back to the community in which they live and work. We pride ourselves on our reputation within our community as dependable, friendly and above all honest. We believe in building long-term relationships both with our staff and with our customers and to that end, we place true value on customer feedback and loyalty.
Bayside offers competitive compensation plans, benefit packages, paid training, and all the tools you will need to be successful! Some of our benefits include medical, dental, and supplemental plans, paid time off (PTO), and 401k WITH employer match.
A Career Pathway with a Difference
At the heart of Bayside Auto Group lies a triad of core values that influence every aspect of our work environment, shaping a culture that is both enriching and rewarding. These values - Simple. Honest. Fair. - are not just words etched into the walls of our dealerships but are principles we live by every day. They are reflected in how we interact with our customers and, importantly, how we treat our employees. Joining Bayside doesn't just mean getting a job; it means building a career in an industry that is constantly evolving and innovating. With regular training programs and opportunities for advancement, our employees are equipped to stay at the forefront of the automotive industry. We are not just in the business of cars; we are in the business of people, and we'd love for you to be part of our success story
Bayside Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Summary
Bayside Kubota in Upper Marlboro, MD is currently looking to hire a Parts Advisor/Counter Person. We are GROWING and as a result of this expansion, we are looking for dedicated individuals who are ready to join our Dealer Group.
Why choose Bayside?
Bayside offers competitive compensation plans, benefits packages, and all the tools you will need to be successful. If selected, we offer:
1. Medical, Dental, & supplemental benefit plans
2. Paid Time Off (PTO)
3. 401K WITH employer match
Essential Functions
1. Obtain customer and equipment info prior to arrival, when possible.
2. Greets customers in a timely, friendly manner.
3. Clearly write up customers’ equipment problems accurately and efficiently.
4. Handle telephone inquiries and follow up on customers’ voicemail messages.
5. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
6. Process customer payment transactions to complete billing of repairs.
7. Advise customers on the care of their equipment and the value of maintaining their equipment in accordance with manufacturers' specifications.
8. Help to coordinate the pick up and return of equipment via dealership’s delivery services.
9. Work closely with Technicians, Parts Department, Sales Department, and all other employees within the Dealership to achieve a common goal.
Qualifications
1. Preferably one to two years’ experience as a Parts Advisor.Counter Person but not necessary.
2. A strong passion working with people and equipment.
3. High School diploma or equivalent.
4. Must be legally authorized to work in the United States.
5. Valid driver’s license with a good record.
6. Must be at least 18 years of age.
7. A self-motivator with strong attention to detail.
8. Strong leadership qualities.
9. A results-oriented individual who enjoys working in a fast-paced environment.
10. A positive attitude with excellent communication skills.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days must be flexible to include evening hours and weekends.
Location Upper Marlboro, MD
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EOE – M/F/D/V