Learning & Capability Trainer

• Build strong relationships with stakeholders across the business, partnering closely with Learning & Capability, Operations, and other teams to deliver effective learning solutions.
• Design, develop, and facilitate engaging learning programs across virtual and face-to-face environments, including session plans, eLearning modules, videos, assessments, and supporting materials.
• Tailor learning solutions to learner needs, business priorities, and real-world operational challenges, ensuring content is practical, accessible, and outcome-focused.
• Communicate complex concepts clearly and create an inclusive, engaging, and psychologically safe learning environment.
• Use learning systems, data, and feedback to track learner impact, improve training effectiveness, and continuously enhance the learner experience.
• Support mandatory, compliance, and risk-based training requirements, ensuring materials are accurate, current, well-documented, and audit-ready.
• Apply creative learning approaches, including microlearning, gamification, video, and emerging technologies, to improve engagement and knowledge retention.
• Maintain high-quality learning artefacts that are brand-aligned, accessible, commercially aware, and delivered within agreed timeframes.
• Use tools such as Articulate, Vyond, Biteable, Venngage, LMS platforms, MS Suite, Confluence, Jira, and Slack to develop and manage learning content.

Required Skills and Experience:

• Strong facilitation skills across both face-to-face and virtual learning environments.
• Proven ability to assess learning needs and translate them into practical, engaging learning solutions.
• Experience designing, creating, and delivering a range of learning content, including digital and facilitated formats.
• Ability to use data, feedback, and learning insights to improve training effectiveness and learner outcomes.
• Excellent communication and stakeholder engagement skills, with the ability to build strong working relationships across teams.
• Tech-savvy and comfortable using learning design tools, digital content platforms, and evolving systems.
• Adaptable, organised, and confident working in a fast-paced environment.

Nice to Have:

• Experience in financial services, lending, or similarly regulated / fast-paced environments.
• Exposure to change management principles, agile practices, or continuous improvement ways of working.

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence. 

We support our people in a variety of ways, but a few of the benefits that our people rave about include: 

• A vibrant, relaxed, yet professional culture. 
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration. 
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work. 
• generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers. 
• An additional week’s Loyalty Leave each year after reaching 3 years’ service. 
• Wellness initiatives with a strong focus on psychological safety.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.