Critical Services Engineer

King’s Cross, London

Permanent | Full Time

We are looking for an experienced Critical Services Engineer to join our team supporting the prestigious King’s Cross Estate.

This is a highly visible technical leadership role responsible for engineering governance, operational assurance, technical escalation support, quality assurance, and ownership of engineering standards across a complex critical environment.

You will act as a subject matter expert across critical infrastructure, driving reliability, engineering excellence, and continuous improvement across the estate.

• Act as estate-wide Subject Matter Expert (SME) for critical engineering systems
• Provide technical leadership across:
  • HV/LV systems
  • Generators
  • UPS
  • Cooling infrastructure
  • BMS
  • Fire systems
  • Water systems
• Lead root cause analysis and technical investigations

• Manage technical triage for critical incidents and system failures
• Support emergency response and fault diagnosis
• Produce technical reports and recommendations

• Carry out engineering audits and quality inspections
• Review MOPs, SOPs, RAMS, switching schedules and maintenance procedures
• Ensure compliance with statutory and client engineering standards

• Develop and maintain engineering procedures, policies and standards
• Drive consistency and engineering best practice
• Maintain document control and governance frameworks

• Support and develop engineering competency frameworks
• Deliver technical mentoring and workshops
• Support Authorised Person development and competency assessments

• Analyse asset performance and maintenance trends
• Drive reliability and lifecycle improvement initiatives

• Provide technical oversight across engineering projects
• Review designs, commissioning activities and project handovers

• Ensure compliance with legislation and engineering standards
• Support risk assessments and incident investigations

• Degree or HND in Engineering / Building Services (preferred but not essential)
• Strong experience within critical environments
• Background in engineering governance and technical leadership
• Experience developing engineering standards and procedures
• QA/QS auditing experience
• Strong stakeholder management capability

• Technical Excellence
• Engineering Governance
• Leadership
• Quality Assurance
• Risk Management
• Continuous Improvement
• Operational Resilience
• Stakeholder Management

Performance in this role will be measured through:

• Critical system uptime
• Audit compliance
• Defect closure rates
• Training completion
• Reduction in repeat failures
• Client satisfaction

If you’re looking to take ownership of engineering excellence within a flagship critical environment, we’d love to hear from you. #BGISUK