Graduate Technical Author
Job Description
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.
The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.
Job Description:
As a Graduate Technical Author, you will work closely with our R&D, Design, and UX/UI teams to understand our technology and build strong relationships with subject matter experts. You will play a key role in creating high-quality technical content for customers, partners, and the wider Darktrace community.
This is a hybrid role, with 2 days per week based in our Cambridge headquarters.
This is a hybrid role working 2 days a week in our Cambridge headquarters.
What you’ll do
In this role, you will support end users and create clear, engaging technical documentation for a range of audiences. You’ll also collaborate with internal teams and external translators to ensure content is accurate and accessible globally.
Key responsibilities include:
Writing, editing, and proofreading technical documentation
Curating content and liaising with translators to support multiple languages
Reviewing documentation and providing constructive feedback
Assisting end users by clarifying and improving technical materials
What we’re looking for
We’re looking for someone who can communicate complex ideas clearly and has a strong attention to detail. If you’re analytical, curious, and motivated to continuously improve, we’d love to hear from you.
You may also have:
The ability to communicate with a wide range of audiences, from experienced engineers to junior users
Experience writing technical or long-form academic content
Strong written communication skills and an eye for detail
Why join us?
Join us in creating impactful technical content and improving user experiences in a fast-paced, innovative technology environment. This is a great opportunity to develop your skills, gain exposure to cutting-edge technology, and grow your career in technical communications.
Benefits:
23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
Additional day off for your birthday,
Private medical insurance which covers you, your cohabiting partner and children,
Life insurance of 4 times your base salary,
Salary sacrifice pension scheme,
Enhanced family leave,
Confidential Employee Assistance Program,
Cycle to work scheme.
Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.