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Operations Specialist

Fleetfox
TallinnPosted 6 days ago
remote

Job Description

Your mission

1. Recruitment and retention of service providers (Foxes).
  • Find, train and lead the local team of Foxes (contractors and/or employees) responsible for various Tasks around the city (cleaning, relocating, etc).
2. High-quality standards.
  • Ensure service quality through training, re-training and daily checkups.
  • Low operational error rates and customer complaints.
  • Be the first responder for Foxes and clients, providing swift and effective solutions to everyday problems.
3. Achievement of volume and revenue targets.
  • Monitor and analyse team performance to identify areas for improvement.
  • Ensure weekly order volumes are reached.
4. Efficient equipment utilisation.
  • Manage infrastructure, equipment and maintenance for service delivery.
5. WORK SCHEDULE
  • Monday to Friday: 15:30-00:00

Your profile

  • Must have:
    • Fluency in Estonian & English
    • Based in Tallinn and available for full-time on-site work.
    • Active B-category driver's license.
    • Basic Google Sheets / Excel skills.
    • Being a people person - love working with people (performing training sessions for candidates, supporting our community of Foxes).
    • Strong discipline (always being on time) and commitment (doing what you promised to do) characteristics.
    • Problem-solving attitude: Quick thinker with practical solutions.
  • Good to have:
    • Experience in relevant fields (car washing, mobility, gig economy, B2B fleets, etc) is a big plus.
    • Experience in building and leading teams.

Why us?

  • Be part of a high-growth startup and take the opportunity to grow together with the company.
  • Monthly salary 1500-2250€ gross.
  • Upon good performance, potential to grow earnings with bonuses and perks, and unlock promotions.
  • Standard holiday package.
  • Work equipment including work clothes, phone and laptop.
If you’re ready to bring your skills to a fast-paced, innovative environment and make a tangible impact, we’d love to hear from you. Apply now and be part of shaping the fleet operations future with FleetFox!

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About Fleetfox
Operations Specialist at Fleetfox | Renata