Job Description
We are looking for a passionate and proactive Community Manager to lead and grow our Japanese-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment.
Job Responsibilities
Build and grow a thriving Japanese-speaking community, supporting creators and developing self-sustaining ecosystems.
Drive engagement through posts, campaigns, and community activations while maintaining a positive and inclusive tone.
Moderate community spaces (Discord, etc.), manage feedback, and resolve conflicts professionally.
Ensure creators are connected to support channels and have access to relevant resources.
Localize and adapt onboarding materials, guides, and announcements for the Japanese audience.
Support and represent the community at online and offline events, including creator coordination and post-event reporting.
Gather and analyze community feedback, track sentiment and key metrics, and share insights with Product teams.
Collaborate cross-functionally with Product, Marketing, Support, and other teams to improve user experience and community outcomes.
Monitor market trends and competitors, contributing community insights to strategic decisions.