Home Enablement Supervisor WCC624102

Job Details:

Salary range: £42,912 - £57,495 per annum. Salary negotiable depending upon experience 
Work location: 4 Frampton Street, Westminster, London NW8 8LF
Hours per week: 36
Contract type: Permanent
Vetting requirements: Enhanced DBS Check  
Closing date: 5 July 2026

About Us:

THE EXTRAORDINARY STORY OF SAFIA’S INCLUSIVE NATURE

Public Health at Westminster City Council is a place of Extraordinary Stories. Where empathy drives collaboration and builds vibrant, inclusive communities.

Safia is an excellent example of someone who has brought real passion to her role. From her Environmental Health work with Chinatown’s restaurateurs, to time out volunteering with refugees in Jordan, she understands people and has always wanted to help them. It’s what inspired her to join Public Health. She works with a fantastic team, tackling inequality across Westminster, supporting vulnerable people, and promoting mental health services. Safia’s natural people skills means she thrives when working with others. The work she does is focussed on bringing London’s diverse cultures together, building trust, improving mental health, and maintaining the highest of standards. And Westminster is vibrant with the positive impact she and the team has on its communities.

The Role:

As Specialist Cleaning Supervisor, you too can make a powerful contribution. You’ll lead, coordinate, and inspire a small team. Together, you’ll deliver professional, sensitive cleaning services for properties affected by hoarding, hazardous waste, or extreme cleaning needs. This is your chance to combine operational leadership with genuine social value — improving health and care outcomes for those who need it most.

You’ll set operational standards and improvement initiatives, so that your team delivers the best deep cleaning and decontamination services. The organisation of the team will sit with you. This will involve planning and coordinating operations, allocating work schedules, and ensuring efficient use of resources and timely completion of tasks. Plus, you’ll hold budget oversight and be the decision-making authority. You’ll maintain accurate records of work completed, incidents, and materials used. And you’ll manage an inventory of cleaning supplies, PPE, and specialist equipment. This will support transparency, accountability and accuracy.

Teamwork will be a core part of what you do. You’ll lead multi-agency collaboration – including working with housing officers and social workers – to work towards the best outcome for residents. If you ever spot safeguarding concerns or damage to property, you’ll report these to the relevant authorities.

With your own team, you’ll ensure compliance with health and safety regulations, including COSHH and biohazard protocols. You’ll also participate in recruitment and performance management.  And encourage your team to develop through coaching and feedback.

Please note that this work will require some evening and weekend work. Also, you’ll need to wear PPE for extended periods.

You’ll be the driving force behind a service that transforms lives — leading a team that brings dignity, safety, and hope to those facing the most difficult circumstances. You’ll have the autonomy to shape and grow the service, with the support of a council that values your expertise and invests in your development. If you want a role where your leadership, compassion, and operational skills truly matter, this is the opportunity for you.

Please refer to the Job Description for more information. 

About You:

We’re looking for a confident, compassionate and practical supervisor who can lead a small frontline team supporting vulnerable residents to live in safer, healthier and more manageable home environments.

You will have experience of supervising staff or coordinating frontline services in adult social care, housing, environmental services, community support, property services, or another setting where residents may be experiencing complex or sensitive circumstances. You will be confident overseeing day-to-day work, allocating tasks, managing priorities and supporting staff to deliver a safe, respectful and high-quality service.

You will understand the importance of working with residents in a sensitive and non-judgemental way. Many of the people supported by the service may be experiencing poor health, distress, isolation, hoarding behaviours or difficulty maintaining their home environment. You will ensure your team approaches each situation with empathy, patience, dignity and respect.

You will also be confident working in partnership with a range of professionals, including social workers, housing officers, environmental health colleagues, contractors and other partner agencies. You will be able to identify and escalate safeguarding concerns, property risks, health and safety issues, or any wider concerns affecting a resident’s wellbeing.

Strong leadership and communication skills are essential. You will be able to support and motivate staff, provide clear guidance, manage performance where needed, and promote a positive and supportive team culture. You will also be organised and able to manage competing demands, including scheduling work, monitoring progress, maintaining records and ensuring that the service responds effectively to residents’ needs.

A good understanding of health and safety is important, including safe working practices, use of personal protective equipment, manual handling, infection prevention, and Control of Substances Hazardous to Health requirements. You will be able to ensure that staff follow appropriate procedures and that risks are managed safely and proportionately.

You will be comfortable working in environments that may be physically and emotionally challenging, and you will be able to remain calm, professional and solutions-focused under pressure. You will also have good IT skills for recording, reporting, scheduling and monitoring service activity.

A flexible approach is required, as the service may occasionally need to respond outside standard working hours, including evenings or weekends. A full UK driving licence is also required.

Relevant experience or training in safeguarding, health and safety, manual handling, housing, adult social care, environmental support, or working with vulnerable adults would be helpful. However, we are most interested in your leadership skills, values, reliability and commitment to improving outcomes for residents.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.