Operations Manager

We are seeking a motivated and organized Field Operations Supervisor to oversee day-to-day field operations, support project execution, and help drive operational performance across multiple jobs and crews. This role is responsible for coordinating field personnel, managing project schedules, ensuring quality and safety standards are met, and maintaining strong communication between field operations, customers, and internal teams.   The ideal candidate is a hands-on leader who thrives in a fast-paced environment, communicates effectively, and can successfully balance operational oversight, customer service, scheduling, and project management responsibilities.   Key Responsibilities Supervise and support field crews across multiple active projects and service calls Coordinate labor, equipment, materials, and subcontractors to ensure efficient project execution Monitor project progress, job costs, scheduling, and overall field productivity Work closely with project managers, estimators, and office staff to ensure smooth project flow from start to finish Assist with planning and prioritizing emergency service work and changing field demands Maintain strong communication with customers regarding project status, scheduling, and field activities Ensure crews are following company safety policies, procedures, and quality standards Conduct job site visits and provide field support, coaching, and problem resolution as needed Help identify operational improvements that increase efficiency, accountability, and profitability Support billing accuracy through proper documentation, field reporting, and job tracking Assist with employee development, training, and performance management of field personnel Maintain professionalism and represent the company positively with customers, vendors, and team members Qualifications Previous experience supervising field operations, construction crews, service technicians, or similar operations teams Strong organizational and multitasking skills Ability to manage multiple projects and priorities simultaneously Strong communication and leadership abilities Experience with scheduling, project coordination, and operational planning Ability to solve problems quickly and effectively in the field Working knowledge of construction, utility, water, pump, mechanical, or industrial service operations preferred Proficient with basic computer systems, email, spreadsheets, and project tracking tools Valid driver’s license with acceptable driving record Preferred Experience Experience in water systems, pump systems, utility construction, or related infrastructure work Experience managing emergency or fast-response service work Familiarity with job costing, project billing, and operational reporting OSHA or other safety training certifications are a plus