Vendor Integrations Specialist

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.

Vendor Integrations Specialist

The Vendor Integrations Specialist will partner with IT and Purchasing teams to focus on the day-to-day data interchange between O.C. Tanner and our suppliers. This role will monitor the EDI/API/SFTP and SAP systems and provide support for error resolution as well as lead integrations with new suppliers.

Duties and Responsibilities:

• Oversee all new EDI and SFTP integrations
• Resolve technical issues related to existing API/SFTP/EDI integrations
• Collaborate with purchasing and accounting as needed to ensure timely and accurate integration completion and error resolution.
• Strategize with internal partners on best practices to develop world class data exchange methodology.
• Monitor connection and translation failures and manage corresponding system notifications.
• Provide analysis and support to both internal and external customers using EDI/API/SFTP related technology (i.e., electronic exchange of data including purchase orders, ASNs, invoices, order acknowledgments, product catalogs and inventory files).
• Lead, coordinate, and administer key process improvements for EDI/API/SFTP integrations and SAP ECC 6 ERP.
• Participate in design and review of new applications and integration strategies of interchange systems.
• Respond to inquiries relating to data exchange from providers and internal departments.
• Liaison between accounting/purchasing (domestic and international) and IT for all automated supplier connections globally. This includes US, Canada, Tanner Europe, Australia, India and all local solutions.
• Explain to each new or existing supplier available integration options and determine which will be used.
• Publish and maintain Standard Work documentation detailing options for automated supplier connections, variations in methodologies, supplier specific requirements and error resolution processes.
• Train and mentor Purchasing and Accounts Payable teams to understand and speak with suppliers about available data exchange options and requirements and facilitate error resolution.

Job Requirements:

• Bachelor's Degree in information systems or equivalent work experience required
• 3-5 years’ experience in e-commerce operations, integrations, or supply chain operations
• Experience with different data structures - ANSI X12 EDI, EDIFACT, SAP IDOC, Positional and Delimited, SOAP and REST API.
• Competent understanding of SAP ECC 6 ERP
• Ability to identify, analyze, and interpret trends in complex data
• Experience with solutions provided through Open Text a plus
• Experience with CPI a plus
• Excellent verbal and written communication skills
• Great team player
• Demonstrate a strong sense of integrity, self-motivation, and the ability to work independently while maintaining a high level of accountability
• Continuous improvement mindset

Schedule:

• Hybrid Schedule: (Mon-Wed: In-office) and (Thu-Fri: Optional Remote)

Benefits:

• Full medical and dental benefits effective on day 1
• 4 weeks PTO
• Annual Bonus
• Onsite Subsidized Cafe
• Onsite Gym
• Onsite Health Clinic
• Tuition Reimbursement
• Generous 401k Match + Profit Sharing
• 11 paid holidays