Bilingual Customer Service Representative / Bilingual CSR

Are you an experienced Customer Service Representative that is looking to advance your career in a company where you can have job security and great work-life balance? If you say yes to all, then this position is for you! 

I would like to speak with you more about your recent experience as well as the position I have available within your area. Kindly check the Job Description below and contact me today at your earliest convenience. This position may be filled quickly.

• Responds to customer phone inquiries in a prompt, courteous and concise manner
• Provides callers with an unbiased information to assist customers with application and eligibility requirements
•  Accesses, reads, and interprets customers and provider data elements within customer’s application
• Performs accurately all data entry functions to reflect customer activity/transactions
• Answers customer questions and assists in problem resolution
• Assists customers in the enrollment process
• Documents all customer encounters in clear and concise logs

• HS Diploma / GED
• 2+ years of Customer Service / Healthcare call center experience
• Bilingual (Spanish, Russian Arabic, Farsi, Korean, Mandarin, Cantonese, Cambodian)
• Proficient in using MS Office Applications

Shift:

• 7am-3pm or 8am-4pm (Ideally, M-F)

If you're interested, kindly send your most updated resume to Shara Bonifacio today for immediate consideration. Interviews are happening this week.