Job Description
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
With Metrobank, a meaningful life is within your reach!
Position Title: Data Processing Associate
Key Responsibilities:
Daily Operations
- Handle various CPD processing with accuracy and adherence to set cut‑offs.
- Ensure the completeness and correctness of transactions prior to processing.
- Perform validation and reconciliation activities based on established policies and controls.
- Coordinate with branches and support teams for transaction clarifications and issue resolution.
- Handle documentation requirements and maintain updated process logs.
Risk & Compliance
- Ensure adherence to internal controls and regulatory guidelines.
- Escalate issues promptly to mitigate and resolve risks appropriately.
- Support compliance‑related requirements and provide required information accurately.
Continuous Improvement
- Participate in initiatives to improve processes, controls, and operational efficiency.
- Provide feedback on system or workflow gaps encountered during operations.
Role Exposure:
- Contribute to the building of an end-to-end central data processing division.
- Learn from business professionals, and banking domain leaders who will train, guide and prepare you to become a leader/expert in data processing.
- With a deeper understanding of data quality and business cases, this role can also open up to career growth to different roles within the department/division.
Qualifications:
- Bachelor's Degree in Business or any related course. The role is open for FRESH GRADUATES and CAREER SHIFTERS!
- If with relevant experience, at least 1 or more years of Teller/Customer Service experience within the banking industry; preferably New Accounts (NAC) experienced tellers or telegraphic transfer experienced tellers or KYC documents processing experienced tellers.
- High attention to details and flexibility in work demands is a must.
- Willing to learn, amenable to extend OTs if needed.
Other Details:
Rank: Rank and File
Unit: Branch Banking Sector / Branch Operations Support Group / Centralized Processing Division / Data Processing Department
Office Location: GT Capital Tower, Ayala Avenue corner H.V. Dela Costa Street, Makati City