Job Description
Job Title: Field Service Engineer
Company: Velociti LLC
Location: Riverside, MO
Travel: Remote-based role with 85–90% nationwide travel
About the Role
Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal for a hands-on technical expert who thrives in dynamic environments and enjoys solving complex challenges in the field.
As a Field Service Engineer, you will play a critical role in delivering, installing, and maintaining advanced electronic systems across heavy fleet vehicles and equipment nationwide. This position offers the opportunity to work with cutting-edge technologies while traveling extensively and independently managing field operations.
What You’ll Do
- Install, service, and repair DC and AC electronic systems, including IoT devices, telematics, and power integration equipment
- Perform advanced diagnostics and troubleshooting using voltmeters, diagnostic tools, and software
- Work with electrical systems ranging from 12V to 480V, including CAN Bus and MOD Bus protocols
- Conduct preventative maintenance on fleet and heavy-duty commercial equipment
- Operate independently to complete service assignments on time and within scope
- Provide professional, customer-facing support, including updates and technical issue resolution
- Maintain accurate service documentation and reporting
- Ensure compliance with safety standards, customer specifications, and company protocols
- Participate in safety training and promote OSHA compliance
- Collaborate with internal teams to share field insights and improve performance
Travel & Work Environment
- Remote-based role with 85–90% nationwide travel
- Frequent overnight and multi-night trips
- Flexible schedule including weekends, overtime, and varying shifts as needed
What Success Looks Like
In this role, success means consistently delivering high-quality installations and repairs, maintaining strong customer relationships, and upholding the highest standards of safety and technical excellence.
What You Bring
Required Qualifications:
- Associate’s degree in Mechanics, Diesel Mechanics, Automotive Engineering, or equivalent certifications (e.g., ASE)
- Minimum 8 years of hands-on experience as a technician, mechanic, or field service engineer
- Strong expertise in electrical systems (12V–480V), including CAN Bus and MOD Bus
- Proficiency with diagnostic tools, digital voltmeters, and mobile devices (Android preferred)
- Excellent troubleshooting and problem-solving skills
- Strong communication and customer service abilities
- Self-motivated with the ability to work independently
- Valid driver’s license with an insurable driving record
- Willingness to travel extensively and work flexible hours
Preferred Qualifications:
- Master ASE Certification or advanced electrical certifications
- Experience with diesel equipment, DOT fleet vehicles, or mobile generators/pumps
Physical Requirements
- Ability to lift and carry 50+ pounds
- Capable of standing, kneeling, crouching, climbing, and performing repetitive tasks for extended periods
- Comfortable working indoors and outdoors in varying conditions
- Ability to operate hand and power tools for extended durations
- Must be able to safely operate a company vehicle