Job Description
About CarousellMobile
CarousellMobile is the retail arm of Carousell Group, Singapore’s leading recommerce platform.
Our stores specialise in:
✔ Certified used smartphones
✔ Instant trade-ins for old devices
✔ Affordable upgrades for customers
We are building a new generation of phone retail stores that combine the convenience of online marketplaces with the trust of physical stores.
What You’ll Do
Retail Sales
Assist customers in choosing smartphones and accessories
Recommend devices based on budget and needs
Process payments via POS and EDC systems
Trade-In Services
Assist customers who want to sell or trade-in their phones
Perform quick device inspections
Process buyback transactions
Customer Experience
Provide friendly and honest advice to customers
Ensure customers have a smooth and transparent experience
Store Presence
Maintain a clean and attractive sales floor
Ensure devices and pricing displays are accurate
Social Engagement
Create short daily posts on TikTok or Instagram
Promote store deals and new arrivals
Who We’re Looking For
You may be a good fit if you have experience in:
Mobile phone retail
Telco shops
Electronics stores
Gadget sales
Ideal candidates:
✔ Enjoy interacting with customers
✔ Have strong interest in smartphones and gadgets
✔ Are motivated by sales commissions
Work Schedule
5 days per week
11:00 AM – 9:00 PM
Rotational off days (Incl Weekends)
Qualifications:
Proven experience of at least 1 year in a sales, retail, or operational environment.
Strong sales aptitude with excellent interpersonal and communication skills.
Proficiency in Chinese (Mandarin) is required to communicate effectively with the Chinese-speaking customer base in most of the retail locations.
Exceptional attention to detail for accurate product testing, quality checking, and record-keeping.
Ability to efficiently organize stock, label items, and pack orders properly.
- Flexible, proactive, and comfortable with frequent rotation between the retail store locations and the warehouse/processing area.
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