Night Auditor-Hampton Inn and Suites Stephenville, TX

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Night AuditorHampton Inn & Suites Stephenville, TX
Department: Front Office
Reports To: General Manager / Front Office Manager
Status: Full-Time POSITION OVERVIEWThe Night Auditor is responsible for overseeing hotel operations during the overnight shift, ensuring a welcoming experience for guests while accurately balancing and auditing the day’s financial activity. This position combines front desk guest service with essential accounting duties. The ideal candidate is dependable, detail-oriented, and enjoys working independently.

KEY RESPONSIBILITIESGuest Service & Front Desk Operations

• Greet, check-in, and check-out guests in accordance with Hampton brand standards.
• Provide exceptional service by responding promptly and professionally to guest inquiries, requests, and concerns.
• Monitor hotel safety and security during overnight hours, including routine property walks.
• Manage incoming calls, reservations, wake-up calls, and guest messages.
• Maintain a clean, organized, and welcoming lobby and front desk area.

Night Audit & Accounting Duties

• Complete nightly audit tasks, including balancing revenue and verifying daily transactions.
• Run and review audit reports, identify discrepancies, and correct errors.
• Post room and tax charges, adjustments, and payments accurately.
• Prepare and distribute daily management reports.
• Ensure compliance with Hampton Inn brand standards, accounting policies, and internal controls.

Operational Support

• Prepare breakfast area setup for morning shift as needed.
• Support other departments by communicating any issues from the overnight shift.
• Follow all safety, security, and emergency procedures.
• Assist with inventory of front desk supplies when required.

QUALIFICATIONS

• Previous hotel or customer service experience preferred; night audit experience a plus.
• Strong attention to detail and accuracy in financial tasks.
• Excellent communication and problem-solving skills.
• Ability to work independently with minimal supervision.
• Basic computer proficiency; experience with hotel PMS preferred (ONQ or similar).
• Must be able to stand for long periods and perform occasional lifting up to 25 lbs.

BENEFITS

• Competitive hourly pay
• Hilton Team Member Travel Program
• Paid time off
• Health, dental, and vision insurance
• 401(k)
• Opportunities for training, development, and advancement

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