Technical Customer Service Manager - Low Voltage Wire & Cable

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Customer Service Manager - Low Voltage Wire & Cable based in the United States.

This is a hands-on leadership role responsible for guiding a high-performing customer service team in a fast-paced distribution environment. You will oversee daily operations tied to order management, pricing accuracy, logistics coordination, and customer issue resolution, ensuring customers receive timely and reliable support. In this role, you will act as a key escalation point for complex service challenges while partnering closely with sales, supply chain, warehouse, logistics, and finance teams. You will also play a critical role in improving processes, strengthening operational efficiency, and enhancing the overall customer experience. The position requires both leadership capability and direct problem-solving involvement, making it ideal for someone who thrives in operational environments. A strong understanding of low voltage wire and cable distribution workflows will help you succeed in this highly collaborative, customer-focused role.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Customer Service Manager - Low Voltage Wire & Cable based in the United States.

This is a hands-on leadership role responsible for guiding a high-performing customer service team in a fast-paced distribution environment. You will oversee daily operations tied to order management, pricing accuracy, logistics coordination, and customer issue resolution, ensuring customers receive timely and reliable support. In this role, you will act as a key escalation point for complex service challenges while partnering closely with sales, supply chain, warehouse, logistics, and finance teams. You will also play a critical role in improving processes, strengthening operational efficiency, and enhancing the overall customer experience. The position requires both leadership capability and direct problem-solving involvement, making it ideal for someone who thrives in operational environments. A strong understanding of low voltage wire and cable distribution workflows will help you succeed in this highly collaborative, customer-focused role.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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