Job Description
Position Summary: Responsible for developing quality documentation, facilitating continuous improvements, and working with suppliers and customers to resolve quality or system issues.
Essential Job Functions include, but not limited to, the following:
General:
-
Develop APQP documentation to support the Product Realization Process in accordance with customer requirements, e.g. FMEA, MSA, SPC, PPAP, etc.
-
Maintain required documentation that meets the Shape Corp specifications for Document Control and retrievability.
-
Interface with customer personnel and facilitate the resolution of quality issues and concerns.
-
Participate in the development and maintenance of formal quality systems, e.g. ISO 9001 & IATF 16949.
-
Drive continuous improvement and best practice sharing of our quality systems and processes.
-
Facilitate problem-solving of complex issues using advanced quality tools.
-
Help onboard and training new team members.
-
Provide direction and coaching to less senior team members.
-
Identify and train a back-up(s) to manage key tasks when absent.
-
Additional functions not specifically outlined in this position description as directed by the leader.
-
Approve time and attendance and vacations for direct reports.
-
Review and respond to Employee Suggestions via plex.
Launch Quality:
-
Plan, support, and implement total quality management in support of zero safe launch findings at pre and post SOP.
-
Ensure that appropriate inspection plans and containment plans are in place for the process value stream.
-
Confirm product quality through confirmation phase exit.
-
Initiate control plans and training for inspection and gage instructions in accordance with Shape and customer specific requirements.
-
Develop and control all APQP documents through PPAP approval for new program launches.
-
Execute PPAP submission and approval as required for customer initiated product changes.
-
Understand and provide interpretation of customer specific requirements.
-
Participate in GD&T development through the DFM process.
-
Responsible for all aspects of gage procurement, including gage quoting, design approval, and customer approval.
-
Responsible for supplier gage design approval, PPAP review and approval.
New Business Pursuit Quality:
-
Have high level of GD&T knowledge and application thereof.
-
Have high level of knowledge and application of KDCs, SPC, MSA, and AIAG processes.
-
Participate in all Process Plan and Tolerance Assessment Reivews.
-
Develop Red Pen Fixture Drawings.
-
Participate in GD&T development through the DFM process.
-
Author measurement plan as part of DFM Plan.
-
Ensure that appropriate inspection plans and containment plans are in place for the process value stream.
-
Estimate gage costs for all programs considering Shape's and each customer's specifications.
Manufacturing Quality:
-
Ensure compliance to process control plan requirements.
-
Lead problem solving efforts relating to production quality issues.
-
Initiate actions to overcome obstacles as they are encountered and prevent potential quality problems using problem solving tools.
-
Initiate interim and containment countermeasures relating to quality issues.
-
Design, specifies and implements quality control sampling systems, testing mechanisms, and equipment.
-
Serve as a liaison and coordinates activities with external providers as required.
Supplier Quality:
-
Facilitate activates with external providers related to quality issues.
-
Liase with launch or manufacturing quality when suppliers provide notification of real or potential quality issues.
-
Interface with external provider personnel and facilitate the resolution of quality issues and concerns.
-
Ensure external provider interim and containment countermeasures relating to quality issues.
-
Interface with Shape quality department to facilitate product and system continuous improvement activities with external providers.
-
Communicate Shape quality requirements to external providers.
-
Provide training and development opportunities to external providers in support of Shape and customer specific requirements.
-
Monitor supplier performance and facilitate development plans.
-
Perform assessments and audits of external providers according to ISO 9001, IATF 16949 and customer specific requirements.
-
Provide input into the selection of external providers.
