Transition Lead

Project Role : Transition Lead Project Role Description : Oversee and coordinate all aspects of transitioning services, teams, or processes from one state to another, with minimal disruption and alignment to organizational goals. Manage timelines, stakeholders, and deliverables across workstreams like knowledge transfer, technology, and people integration. Ensure readiness and a smooth execution. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow Integration Hub Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Transition Lead, a typical day involves overseeing and coordinating the comprehensive process of transitioning services, teams, or processes to new operational states. This role requires managing multiple timelines and engaging with various stakeholders to ensure alignment with organizational objectives. The Transition Lead facilitates smooth knowledge transfer, integrates technology and personnel effectively, and ensures all aspects of the transition are prepared and executed with minimal disruption. Continuous monitoring and adjustment of plans are essential to maintain readiness and achieve seamless delivery throughout the transition period. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate cross-functional communication to ensure all stakeholders are informed and aligned. - Monitor progress and risks associated with transition activities, implementing mitigation strategies as needed. - Support junior team members by providing guidance and facilitating their development within the transition process. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management, ServiceNow Integration Hub. - Good To Have Skills: Experience with ServiceNow Integration Hub. - Strong knowledge of IT service management principles and best practices. - Ability to manage complex workflows and automate processes within ServiceNow. - Experience in coordinating multi-disciplinary teams and managing stakeholder expectations. - Familiarity with change management and risk assessment methodologies related to service transitions. Additional Information: - The candidate should have minimum 5 years of experience in ServiceNow IT Service Management. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture