Learning Support Specialist

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Learning Center Specialist

Job Summary:

The Learning Support Specialist position in the School of Pharmacy at the University of Wisconsin-Madison, will enhance student learning, academic performance, and retention through individualized academic coaching, instructional support, and skill‑development programming.

Through collaborations with faculty and academic advisors, this role focuses on:

• Providing proactive support and interventions for pharmacy students who may be academically at risk or navigating high‑stakes coursework and assessments

• The use of evidence-based academic support practices, peer education models, and student success strategies to train, coach, develop, and supervise students, student leaders, and peer educators, including undergraduate and graduate student employees

• Using student success data for program evaluation and continuous improvement

This full-time position is under the supervision of the Associate Dean for Student Affairs in the School of Pharmacy.

Key Job Responsibilities:

• Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one-on-one sessions, group sessions, peer mentor sessions, and seminars

• Works to develop and/or design curriculum and/or techniques for instruction in a disciplinary area and suggests new ways of effective instruction within that discipline

• Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy and may train other staff in use of said instructional techniques

• May supervise the day-to-day activities of work unit employees involved in instructional support

• May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction

• Meets with students for intake and general assessment and makes referrals to others on campus as appropriate

• Assesses learner performance and may prepare reports recommending instructional improvements

• Assists in defining the objectives of the program and plays a major role in carrying out program duties

Department:

The Office of Student Services at the UW–Madison School of Pharmacy supports and enhances the academic experience of all students enrolled in academic programs within the School of Pharmacy in a welcoming and inclusive environment. We develop innovative programming and provide comprehensive services through our recruitment, admissions, academic advising, professional and career development, and retention activities.

Compensation:

Qualified candidates can expect to earn between $60,000 and $70,000 annually. Candidates who are highly qualified may earn between $70,00 and $80,000 annually. 

Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off, competitive insurances and savings accounts, and retirement benefits through the Wisconsin Retirement System (WRS). ​

Required Qualifications:

• Familiarity with learning theory, educational psychology, and adult learning principles

• Strong collaboration and communication skills

• Experience with data collection and analysis

• Excellent organizational, analytical, and project management skills

Preferred Qualifications:

• Experience teaching at the postsecondary level

• Experience coordinating academic support programs such as tutoring, supplemental instruction, peer mentoring, or similar initiatives

• Experience designing and facilitating workshops, orientations, or trainings

• Experience with academic advising, educational coaching, or counseling in higher education

• Experience in health sciences or professional programs, particularly medical or pharmacy education

• Familiarity with curriculum requirements in medical or pharmacy education

Education:

Master's degree preferred minimum

Bachelor's degree required

How to Apply:

BOTH a resume and cover letter are REQUIRED. Please upload both documents as a SINGLE PDF file.

Please ensure that the resume and cover letter address how you meet the required/preferred qualifications and the skills/requirements outlined in the job summary. Please keep in mind, applicants need to articulate all requirements in their cover letter and/or resume. Applicants who have preferred qualifications/skills should share those in the cover letter and/or resume as well. References will only be collected from finalists for the position.

The application reviewers will be relying on written application materials to determine who may advance to interviews. Incomplete applications may not be considered for the position.

Please note, the selected applicant is responsible for ensuring their continuous eligibility to work in the United States on or before the effective date of appointment.

Click the “Apply” button to start the application process. PLEASE upload both required documents as a SINGLE PDF.

Contact Information:

For issues with your application, please contact Allison Miller at [email protected].

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.