Job Description
Business Architect – Job Description Role Purpose The Business Architect plays a key role within the Transformation Office by bridging business strategy and IT execution
The role ensures that transformation initiatives are aligned with AXA’s strategic objectives, operational realities, and target operating model
Acting as a trusted advisor and change enabler, the Business Architect supports the organization in delivering sustainable business value, driving innovation, and ensuring consistency across people, processes, technology, and governance
Key Responsibilities Business Architecture & Transformation Define and maintain business architecture views across people, processes, capabilities, and tools for key transformation initiatives
Translate business strategy into actionable transformation roadmaps and target operating models
Ensure initiatives support long-term structural solutions, IT delivery predictability, and effective cost management
Define and challenge the “Why” and “What” of business initiatives while supporting demand management and domain entry discussions
Drive digital transformation and innovation through business process evolution and capability development
Ensure IT investments generate measurable business value and sustainable competitive advantage
Stakeholder Collaboration & Advisory Partner closely with business leaders and operational teams to understand strategic priorities, business challenges, and transformation goals
Act as a trusted advisor on business and IT impacts related to ongoing and future initiatives
Collaborate with Transformation Office teams, architects, and IT delivery teams to co-design pragmatic and innovative solutions
Foster strong relationships across business and IT communities and contribute to a collaborative “One Team” culture
Coach and support stakeholders and colleagues in business architecture methodologies, governance, and transformation practices
Governance & Operating Model Promote and apply the AXA Belgium Transformation Target Operating Model (TOM) and governance framework
Contribute to enterprise-wide business capability modeling and integrated architecture governance
Support the continuous improvement and safeguarding of Transformation Office standards, methodologies, and best practices
Ensure architectural consistency and alignment across projects, programs, and domains
Provide guidance to project teams to ensure solutions remain aligned with the approved business architecture
Continuous Improvement & Knowledge Sharing Contribute actively to Business Architecture and Transformation Office communities of practice
Share lessons learned, market trends, and external insights to support continuous improvement and innovation
Present and contribute topics during team meetings and architecture forums
Encourage transversal collaboration and knowledge sharing across teams and domains
Coach colleagues and support capability growth within the team
Profile & Competencies Strong understanding of business architecture principles, transformation methodologies, and operating models
Ability to connect strategic objectives with operational execution and technology capabilities
Excellent stakeholder management, facilitation, and communication skills
Strong analytical and problem-solving mindset with the ability to challenge constructively
Experience working in complex transformation environments involving both business and IT stakeholders
Collaborative team player with coaching and influencing capabilities
Pragmatic, solution-oriented, and able to balance innovation with operational feasibility AXA aims to be a reflection of the diverse society in which we live and has therefore been pursuing a policy of active diversity, non-discrimination, and equal opportunities for many years
In this context, we guarantee equal treatment and access to recruitment, regardless of age, origin, cultural background, disability, gender, sexual orientation, or other characteristics
AXA Belgium We are more than 3000 employees, partnering with 3200 brokers, located in our modern offices in Brussels, Antwerp, Eupen, and Liège
We are serving 3 million customers, and we are proud to be the number 1 car insurer
It is our ambition to not only be a payer but rather a real partner for our customers
Our four core values drive us every day to give our best for our customers while collaborating effectively with our colleagues: Customer First, Integrity, Courage, and One AXA
At AXA, we reject unfair or unlawful discrimination in any form
More info in our Diversity & Inclusion Policy
What we offer A nice reward for your work An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan
The benefits of working at an insurance company From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products
A job that respects your personal life and dreams A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home
You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.