Accommodation Front Line Lead

The Role   We are looking for an enthusiastic and dependable Accommodation Frontline Lead to join our team at Alton Towers Resort. This is a key frontline leadership role across multiple departments; responsible for supervising, guiding, and supporting colleagues to deliver exceptional service and operational excellence across our accommodation offering. As a trusted point of contact, you will lead by example, ensuring the highest standards of cleanliness, safety, and guest experience are consistently met. You will act as the first point of escalation for operational issues, colleague support, and guest concerns, working closely with the wider Accommodation Management team to keep everything running smoothly. This role is...