Automotive Training Specialist (59434)
Job Description
Are you looking for a unique opportunity to advance your career in the Automotive field? Do you feel others could benefit from your knowledge in auto mechanics? Are you / were you ever ASE certified in auto repair or Wreckmaster certified in towing? Would you like to be? AAA Northeast can make that happen.
Have you ever managed or worked at an Auto Parts store, quick-lube bay at a dealership or franchise, or repair garage? Do you feel your career "turning the wrench" has hit it's peak and it's now time to take it to the next level? AAA Northeast can make that happen.
If the answer is "Yes" to any of the above, we want to speak with you! Apply now.
Step out of the service bay and into a respected teaching role—where your expertise is valued and your automotive industry knowledge stays sharp.
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
In this role, you will design and deliver existing technical training courses & related programs to incoming roadside assistance drivers, current employees seeking new certification, and any necessary outside staff (as needed). Role will involve building strategic relationships within our Automotive Services department to identify and deliver training needs.
What you will do:
- Facilitates training programs emphasizing technical skills, applications, vendor and product information, AAA quality standards and Five Diamond Member experience culture. Delivers training utilizing a variety of training techniques. Ensures trainees comprehend the complexity and depth of related information. Facilitates training programs in a variety of settings including formal classroom settings, various locations, regional training centers, distance learning and one-on-one training sessions. Training may take place indoors and outdoors in all weather conditions.
- Builds & maintains professional relationships with AAA partners and vendors, maintains high level of topical expertise and knowledge of all product offerings, industry trends, department policies and procedures. Participates in department meetings to communicate proactively the status of training initiatives, ideas, and concepts and to gather feedback from the management staff. Provides constructive coaching throughout training to help learners refine and enhance their technical and professional skills toward established standards.
- Working with the Safety Manager, supports the establishment of a safety culture by incorporating safe working practices and OSHA requirements in all training programs.
Education/Licenses:
Associates Degree/Trade School certificate or 2-5+ years of additional auto repair / road service / towing or fleet operations experience.
Technical/Certifications:
Current ASE General, Electrical or Engine Repair certification (G1, A1 & A6) and Wreckmaster Certification Level 2/3 preferred, or ability to obtain within twelve months of employment.
Willingness to learn how to operate operate tow vehicles. Candidate must successfully pass a Driver’s License Check, and obtain a 6 month minimum DOT Medical Certificate during pre-employment phase.
Experience:
3+ years of auto repair or fleet operations experience
3+ years of facilitating live courses in-person and virtual environment preferred. If no prior training experience, we will work with you to hone your skills!
Compensation: The annual pay range for this position is $73,200 - $91,900. Base pay offered may vary depending on job-related knowledge, skills, shift differentials and experience. Annual bonuses are offered to employees and certain roles are eligible to earn additional forms of compensation through monthly and/or quarterly incentives.
Benefits:
Paid Time Off: 3 weeks of vacation, 12 holidays and 8 sick days annually
Health Coverage: Medical, Dental, and vision insurance with AAA Northeast covering up to 88% of the plan
Retirement: 401(k) plan with a 6% company match
Additional Perks:
Free AAA membership, insurance discounts, travel commission match, and a paid volunteer day off each year!
Tuition Reimbursement: Financial support for continuing education
Ample opportunities for advancement
Why AAA Northeast?
Trusted Legacy: Over 120 years of service excellence.
Career Growth: Proven career paths and a ‘promote from within’ culture.
People-Focused: Rich history of protecting employees, members and the community.
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.