Manager, Core Banking Business Systems Support

The Core Business Systems Support team is part of the Enterprise Bank Operations organization.  They work directly with specific business units and their applications, creating and maintaining accurate documentation, compiling and conducting appropriate testing, validating production implementation, and providing end-user support.

As the Manager of Core Banking Business System Support, you will lead a team of business analysts, partnering with business unit stakeholders and technical staff to identify business systems solutions for changes to business processes, policies, and information systems.  You will focus on the support of our Item Processing and Cash services systems and users.  This is a subset of the overall responsibilities which will include multiple initiatives assigned by Bank Operations leadership. 

This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO.

How you will spend your time:

• Identify, hire, develop and retain top talent.
• Develop and maintain strong working relationships with internal business partners and 3rd party vendors.
• Engage with multiple vendor relationships within Core Banking Operations.
• Document business requirements of applications within Core Banking Operations, including both in-house and outsourced solutions.
• Partner with technical services groups (internal IT and external vendors) to design technical solutions to meet the business requirements.
• Configure application-enabled business systems.
• Develop, review and approve testing (unit, integration, system, QA, UAT) in partnership with internal QA Team.
• Coordinate and execute validation of production implementations.
• Maintain accurate system and System Development Life Cycle documentation.
• Perform in a project manager capacity for initiatives, identifying tasks, preparation of estimates, and development of work plans in non-governance work.
• Lead UMB Business and Technology Strategies to evaluate technology opportunities to enhance operations in the future.
• Maintain a working knowledge of existing banking laws and regulations.
• Follow internal policies and procedures in compliance with current regulations (ex: Reg CC, Reg D, Reg DD and Reg E).

We are excited to talk if you have:

• Bachelor's Degree or equivalent financial services technology experience.
• At least 5 years of management or equivalent leadership experience.
• In-depth financial services industry knowledge.
• Leadership skills and the ability to build consensus across departments regarding complex solutions and/or issue resolution.
• Clear oral, written, interpersonal and presentation communication skills in order to express complex technical concepts in business terms.
• Demonstrated ability to identify, develop and initiate innovations and solutions where precedents may not exist.
• Effectively work on and create cross functional project teams to solve problems and implement changes.
• Strong analytical and decision-making skills, including ability to gather, organize and report on information from various sources.
• Thorough understanding of best practice business requirements and testing methodologies.
• Working knowledge of the Project Management Life Cycle and ability to apply project management methodology to medium scale projects.

Applicants must have legal authority to work in the United States.  Work Visa sponsorship is not available for this position.

Compensation Ranges:

US Employees in California, Washington DC, New Jersey, and New York:

$100,710 - $157,630

US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:

$91,950 - $144,320

US Employees in all other states not listed above:

$83,200 - $131,000

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.

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