Solution Specialist

Who we are: Global Blue by Shift4

Shift4 (NYSE: FOUR) is redefining how businesses around the world accept payments — making complex payment ecosystems simple, fast, and secure. Today, we power billions of transactions every year for hundreds of thousands of businesses globally.

With the acquisition of Global Blue – the world leader in Tax Free Shopping and Dynamic Currency Conversion – Shift4 has significantly expanded its European footprint and capabilities. Together, we now offer a true end-to-end unified commerce platform supporting industries such as retail, hospitality, restaurants, stadiums, ecommerce, and nonprofits.

At Global Blue by Shift4, you’ll work in an international environment while being part of a strong local Austrian team, helping merchants in Vienna and the surrounding regions grow their business with modern payment solutions.

Learn more: www.shift4.com

What you will do – A glimpse into your role:

As a Sales Executive - Payments (Solutions Specialist), you will be the face of Global Blue by Shift4 in your territory. You’ll build long-term partnerships with local merchants, help them modernise their payment infrastructure, and grow your own portfolio of clients.

This is a field-based role with a high degree of autonomy — ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work.

Your responsibilities include

• Proactively identify and approach new merchants in your territory

• Present Global Blue by Shift4’s payment terminals and services in face-to-face meetings

• Close new deals and onboard merchants onto our platform

• Support existing clients with additional services (hardware, software, professional services)

• Act as a trusted partner by understanding merchants’ needs and challenges

• Clearly communicate the value of our end-to-end payment solutions

• Identify cross-sell and up-sell opportunities

• Understand merchant statements and tailor the best commercial solution

• Maintain accurate CRM records and pipeline management

• Collaborate closely with your manager and internal teams

• Continuously build product and market knowledge

What success looks like (KPIs)

• Number of quality leads and outreach activities

• New merchants signed in your territory

• Achievement of monthly & quarterly sales targets

• Client retention and satisfaction

• CRM accuracy and pipeline hygiene

• Professional representation of the Global Blue by Shift4 brand

Every action has an impact – You will make a difference here if you have:

• A self-driven “hunter” mentality and strong motivation to succeed

• Confidence in building trust and long-term client relationships

• A resilient, proactive, and solution-oriented mindset

• Strong organizational skills and comfort managing your own territory

• A professional, reliable, and values-driven approach

• Discretion and trustworthiness when handling sensitive information

Key competencies and qualifications. You’ll drive success if you bring:

• Completed secondary education (minimum requirement)

• Proven experience in outside/field sales (e.g., door-to-door, territory sales), ideally in payments, financial services, telecom, or tech

• A track record of meeting or exceeding sales targets

• Experience working with CRM systems

• Strong communication, negotiation, and presentation skills

• Confidence using laptops, smartphones, and digital tools

• A valid driver’s license and willingness to travel within your territory

• Languages: Fluent in Czech and English (native or professional). Additional European languages are a plus

Location & Eligibility:

• Based in Prague, Czech Republic

• Valid work authorisation for the Czech Republic

Equal Opportunity

Shift4 is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression