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Gaylord Hotels

Assistant Night Manager

Sydney, NSW, AustraliaPosted 1 weeks ago
hybrid

Job Description

JOB SUMMARY

NIGHT MANAGER – Be the Hero of the Night Shift

Ready to lead while the city sleeps? We’re looking for a Assistant Night Manager who can keep the vibe calm, the service sharp, and the guest experience seamless. This role is all about leadership, confidence, and creating mind-blowing service moments our guests will remember. 

What you'll be doing 

  • Running the show overnight — making sure everything flows, from check-ins to security. 
  • Handling payments, cash drops, and following audit procedures like a pro. 
  • Keeping an eagle eye on hotel safety and security — your radar is always on. 
  • Jumping in where needed: mail, messages, room updates, lost property — all handled fast and with care. 
  • Being the go-to for guest questions, feedback, or concerns (even the tricky ones). 
  • Working with Sales, Reservations, and Housekeeping to keep everyone in sync. 
  • Coaching and mentoring your night team in absence of the Night Manager — helping others grow lights you up. 

What you'll bring 

  • A calm, collected presence with supervisory experience 
  • A passion for delivering “mind-blowing” moments for guests — you’re all about making people feel seen and valued. 
  • Strong attention to detail (and you’re not fazed by spreadsheets or late-night tasks). 
  • A knack for multitasking and staying organized, even at 2 a.m. 
  • Familiarity with hotel systems and Marriott standards is a big plus. 

Perks, Rewards, Motivations 

  • Work in a vibrant hotel in a unique location. 
  • Free delicious duty meals including one free barista coffee a day! 
  • Numerous activations and events to connect with your colleagues. 
  • Free In-house laundry for all your work clothes. 
  • Exclusive associate discounts on food and beverage and hotel rooms (including all properties within Marriott International) for you, your family and friends. 
  • Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within Marriott group. 
  • Genuine care for associates' physical, emotional, and financial well-being through our employee assistance program. 

What we ask of you 

  • 2 years experience in a supervisory role within a hotel. 
  • An up-to-date RSA, Drivers Licence and First Aid Certificate 
  • Displays high grooming standards. 
  • A genuinely warm & welcoming demeaner. 
  • Energising motivation - it’s infectious - no job is too big or too small! 
  • A passion and a burning desire to be the best in the industry. 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assistant Night Manager at Gaylord Hotels | Renata