Job Description
What You’ll Do:
As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense.
Day to day, you will:
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Monitor the production trading environment and respond to alerts in real time.
-
Triage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2).
-
Deploy and configure proprietary and third-party trading applications.
-
Investigate trade and position breaks, and support back-office operations such as trade capture and reconciliation.
-
Assist with risk and compliance reporting.
-
Occasional handling of datacenter and trading desk hardware.
-
Write scripts to automate repetitive workflows and accelerate your own troubleshooting.
-
Collaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives.
Because this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.
What You’ll Do:
As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense.
Day to day, you will:
-
Monitor the production trading environment and respond to alerts in real time.
-
Triage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2).
-
Deploy and configure proprietary and third-party trading applications.
-
Investigate trade and position breaks, and support back-office operations such as trade capture and reconciliation.
-
Assist with risk and compliance reporting.
-
Occasional handling of datacenter and trading desk hardware.
-
Write scripts to automate repetitive workflows and accelerate your own troubleshooting.
-
Collaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives.
Because this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.