Commercial Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the role 
 

The Commercial Coordinator is responsible for providing administrative support to the Catering, Sales and Marketing teams, with a primary focus on Catering operations. This role supports the Director of Catering and the Director of Public Relations & Marketing in coordinating commercial activities, maintaining systems and databases, preparing client and event documentation, and ensuring seamless communication across hotel departments. 
 

What you will do 

• Maintain Golden Sales & Catering accounts, including creating and updating bookings, managing traces, manipulating events in the function diary, and preparing Banquet Event Orders. 

• Support the planning and coordination of catering events and internal Four Seasons meetings. 

• Prepare and distribute Catering correspondence to hotel operating departments, including Banquet Event Orders, Resumes and Amenity Cards. 

• Maintain Catering files and databases, both electronic and paper, ensuring all records are accurate and up to date. 

• Provide administrative support to the Sales and Marketing teams, including coordinating site inspections, familiarization trips, amenities, reservations and general client requests. 

• Assist with departmental reporting, expense processing, and maintaining commercial databases. 

• Provide telephone coverage for the Commercial Office and serve as a liaison between clients, guests and hotel departments. 
   

What you bring 

• College education preferred. 

• Previous administrative experience in hospitality, catering, sales or a related field required. 

• Food and Beverage knowledge is a plus. 

• Excellent organizational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment. 

• Strong communication and interpersonal skills with the ability to work effectively with clients and all levels of management. 

• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook. Working knowledge of Opera is strongly preferred. 

What we offer 

• Competitive salary, wages, and a comprehensive benefits package. 

• Excellent Training and Development opportunities. 

• Employee Discount for stays at any Four Seasons worldwide. 

• Complimentary Dry Cleaning for Employee Uniforms. 

• Complimentary Employee Meals. 

• Employee Parking. 
   

Schedule & Hours 

• Full Time 
   

Candidates must have valid work authorization for the U.S. 
 

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf