INVERTO | HR & Business Operations Manager

The HR & Business Operations Manager drives the effective operationalization of Inverto’s regional growth agenda by coordinating key people, commercial, financial, and operational processes for Inverto Brazil.

The role involves coordinating and advancing Inverto's operations, implementing the commercial plan, and monitoring business metrics such as lead pipeline, and case execution. The manager will facilitate data flow btw. Inverto EMESA Regional Teams and Inverto/BCG Brazil.

The position also safeguards operational excellence by strengthening cross-functional collaboration with BCG Core and Inverto EMESA Regional Teams, ensuring reliable data flow, and securing compliance with governance, legal, and internal standards. Additionally, it oversees local office operations and orchestrates shared services and marketing initiatives to enable seamless delivery and reinforce Inverto’s brand presence.

A key aspect of the role is ensuring alignment between BCG Core and Inverto-specific requirements, in accordance with Inverto’s global guardrails, and business model.

Overall, the role is critical in enabling the Brazil business to operate effectively, grow sustainably, and achieve its strategic objectives.

KEY RESPONSIBILITIES

1. People & Talent Management

• Shape the Brazil hiring strategy jointly with Inverto Regional HR team, contributing to the attraction and retention of top consulting talent and enhancing the effectiveness of selection processes
• Drive the local hiring process
• Coordinate and improve professional development initiatives - including career development, training, retention, and team affiliation - liaising with Inverto Regional HR team
• Supporting staffing and resource allocation in close collaboration with the Inverto Regional HR team
• Lead local people-related initiatives that strengthen team cohesion and organizational culture
• Ensure smooth HR operations and benefits implementation in collaboration with Inverto Regional Teams and local HR teams
• Support driving the Teaming process in partnership with Inverto’s Teaming Team, ensuring effectiveness and continuous improvement. 

1. Lead Management and GTM support

• Partner with Inverto Managing Directors, Principals, and Inverto Regional Team to operationalize the Inverto growth plan and operating model by translating strategic priorities into actionable initiatives and effective execution
• Liaise with the Inverto Regional Business Excellence Team and local Inverto leadership to ensure full transparency in the BD pipeline, including tool management / data accuracy, process alignment, and effective governance of local Inverto leads
• Enable commercial success by creating visibility into local platforms (e.g., local BCG lead calls), synthesizing insights, and supporting senior stakeholders with actionable steering information

1. Financial Planning & Performance Management

• Collaborate with Inverto Regional Finance teams to steer annual strategic and financial planning processes, ensuring alignment between functional priorities and financial targets
• Ensure rigorous budgeting, forecasting, and financial reporting, translating data into insights and recommendations for senior leadership
• Liaise with Inverto and BCG Finance teams to ensure accurate cost accounting and P&L management against Plan
• Support Inverto Commercial Finance in maintaining full transparency of the project portfolio, enabling informed decision-making on performance and risk management
• Actively address Brazilian specific business requirements affecting regional policies and procedures to the Inverto Regional Finance Team for alignment

1. Collaboration & Data flow

• Maintain strong and effective collaboration with BCG Core and Inverto Regional teams (BST, HR, IT, etc.), enhancing cross-functional processes and ensuring smooth operational integration
• Ensure reliable information and data flow between Inverto Brazil and Inverto EMESA, including oversight of non-automated processes and adherence to data governance standards

1. Risk Management & Compliance Coordination

• Support governance, risk management, and compliance efforts by ensuring alignment of local operations with Inverto EMESA and BCG Core requirements, while proactively identifying improvement areas
• Ensure compliance with legal standards and internal policies by implementing effective local controls and maintaining transparency on regulatory updates
• Establish processes to systematically gather and synthesize up-to-date information on relevant compliance regulations

1. Local Coordination & Office Enablement

• Oversee day-to-day office operations of the Inverto team and act as a key point of contact for internal and external stakeholders, ensuring smooth and efficient business operations
• Drive local marketing initiatives and ensure consistent execution of campaigns in alignment with global teams (Global Inverto Marketing and Global Employer Branding), maintaining a unified and compelling brand presence

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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