• Design, develop, and maintain dashboards and ad-hoc data analytics requirements for the Observability Platform team. 

• Engage with the team’s internal development process with prior preparation and a drive to help resolve problems.  

• Follow and understand existing development standards behind dashboards to maintain continuity and ease of future development. 

• Participate in sprint planning and ensure adherence to standard Scrum and Agile development practices within the team. 

• Maintain clear and effective communication within and outside the team to ensure tasks are executed efficiently and with strong ownership. 

Requirements: 

Mandatory 

• Reading for a bachelor's degree in either data analytics, data science, statistics, computer science, information technology or equivalent. 

• Fluency in English, in spoken and written language, enabling effective communication across internal and external stakeholders.  

• Knowledge of dashboarding using Power BI, including DAX and M-Code, and other supplementary tools like Power Automate. 

• Familiarity with Python on Jupyter Notebook or any other IDE with experience in basic data analytic tools like pandas, numpy, matplotlib, seaborn and sklearn. 

• Familiarity using SQL to query relational databases in a workbench or large data warehouse. 

• Familiarity using Excel for ad-hoc reporting requirements or other applications like Word and PowerPoint.  

• Familiarity with JSON formatting, schema validation, data serialization, and parsing. 

• Familiarity with REST API design principles, verbs, and architectural constraints. 

Supplementary  

• Knowledge of reporting and dashboarding within ServiceNow and Datadog will be beneficial. 

• Knowledge of HTML, CSS and JavaScript will be beneficial. 

• Knowledge of ITIL framework and best practices will prove useful. 

• Familiarity with authentication mechanisms like OAuth2, JWT, and API keys will be beneficial.