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Home Services Coordinator
Concord ReservePosted Today
onsite
Job Description
2116 Dover Center Rd.
Westlake, OH
Job Id:
4361
# of Openings:
1
Home Services Coordinator
Role Information
Location: Concord Reserve| 2116 Dover Center Road, Westlake, OH 44145
Schedule: Full-Time, Monday-Friday, 8:00am - 4:30pm, with on-call responsibilities as needed
Location: Concord Reserve| 2116 Dover Center Road, Westlake, OH 44145
Schedule: Full-Time, Monday-Friday, 8:00am - 4:30pm, with on-call responsibilities as needed
Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
What You’ll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
- Health, Dental, Vision, Life, and Disability benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
You, our Ideal Candidate
This role will provide onsite support as the Enhanced Service offerings of Care Coordination and Home Services begin at Concord Reserve. This individual will be an LPN who will play an integral part of campus associate relationship building as resident needs are identified. This position will be responsible for maintaining contact with residents who are receiving care coordination as well as assisting to educate residents on Care Coordination and Home Services as appropriate. This individual will work as a team member and use their specialized credentials and/or expertise to serve clients. This position requires excellent communication skills with team members, clients and family members and an elevated level of patience and compassion for others.
This role will provide onsite support as the Enhanced Service offerings of Care Coordination and Home Services begin at Concord Reserve. This individual will be an LPN who will play an integral part of campus associate relationship building as resident needs are identified. This position will be responsible for maintaining contact with residents who are receiving care coordination as well as assisting to educate residents on Care Coordination and Home Services as appropriate. This individual will work as a team member and use their specialized credentials and/or expertise to serve clients. This position requires excellent communication skills with team members, clients and family members and an elevated level of patience and compassion for others.
Responsibilities
- Coordinates services provided by Home Services Assistants to meet client's personalized needs and educates residents on the services available
- Performs services to meet client's personalized needs as required
- Supports Home Services Assistants to maintain program policies and procedures
- Provide administrative support, including (but not limited to):
- Obtain resident agreements when necessary
- Scheduling and coordinating home services with clients and associates (including after normal business hours)
- Answering phone calls, including emergency (including after normal business hours)
- Performing data entry into software systems
- Performing monthly billing, completing and submitting insurance paperwork
- Generating necessary reports
- Ordering and maintaining supplies
- Filing medical data and other pertinent information
- Maintaining records for Home Services
Requirements
- High School Diploma or equivalent preferred
- Previous leadership experience
- Previous experience in a Home Services position, or equivalent
- Good computer skills, including use of Microsoft Office and data entry
- Must possess a customer service background and orientation
- Valid Ohio driver's license required
Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.
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