CX & Relationship Coordinator

As a CX Relationship Coordinator you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our users experience as well drive efficiency for our business, generating impact for thousands of people!  You will play a key role in driving the performance and evolution of our Service Delivery operations, going beyond operational tracking by combining data analysis, process optimization, and strategic insight to enhance how we deliver support to our customers. Reporting to the Service Delivery Manager, you will work cross-functionally with key stakeholders (L&D, QA, WFM, etc.) to proactively identify performance gaps, uncover opportunities,...