Group Sales Manager, Weddings and Celebrations
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.About This Role
Four Seasons Resort Punta Mita is seeking a dynamic and relationship driven Sales Manager, Weddings & Celebrations to lead the sales efforts for one of Mexico's most sought-after luxury wedding and social event destinations. This role is responsible for generating new business and cultivating relationships with wedding planners, luxury travel advisors, event designers, and affluent clients seeking exceptional celebrations in a world-class beachfront setting.
The ideal candidate is passionate about luxury hospitality, possesses a strong network within the wedding and social events industry, and excels at transforming client visions into unforgettable experiences. Working closely with the Resort's Events, Catering, Marketing, and Operations teams, this position will drive revenue growth while ensuring every celebration reflects the exceptional service and personalized attention synonymous with Four Seasons.
This is an on-property role in Mexico, and the candidate will have proper work authorization to work in Mexico.
Education & Experience
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, Event Management, or a related field.
- Minimum 3–5 years of progressive sales experience within luxury hotels, resorts, wedding venues, or high-end event organizations.
- Proven track record of achieving and exceeding sales goals in the luxury wedding, social, or group events market.
- Experience working with wedding planners, event producers, luxury travel advisors, and high-net-worth clientele preferred.
Sales & Commercial Expertise
- Strong understanding of the luxury wedding, celebrations, and social events marketplace, including destination weddings, multi-day wedding buyouts, milestone celebrations, family reunions, anniversaries, and other luxury social gatherings.
- Proactively identify, solicit, and develop new business opportunities through direct sales efforts, networking, industry events, and strategic partnerships.
- Build and maintain relationships with key wedding planners, event designers, influencers, and luxury travel professionals within Mexico, the United States, and international markets.
- Manage the sales process from initial inquiry through contract execution, ensuring seamless communication and collaboration with internal teams.
- Achieve individual revenue targets while contributing to the overall success of the resort's catering and group business objectives.
- Utilize Salesforce and other sales systems to maintain accurate account information, pipeline management, and forecasting.
Relationship Management & Collaboration
- Serve as a trusted advisor to clients and industry partners, representing the Four Seasons brand with professionalism and authenticity.
- Collaborate closely with Catering & Conference Services, Events, Revenue Management, Marketing, and Resort Operations to ensure successful execution of all contracted programs.
- Conduct site inspections, client entertainment, and destination experiences that showcase the unique offerings of Four Seasons Resort Punta Mita.
- Maintain awareness of market trends, competitive activity, and emerging opportunities within the luxury celebrations segment.
Personal Attributes
- Passion for luxury hospitality, weddings, and exceptional guest experiences.
- Highly organized, proactive, and detail-oriented with strong project management skills.
- Excellent communication, presentation, negotiation, and relationship-building abilities.
- Self-motivated with an entrepreneurial mindset and strong business acumen.
Languages & Systems
- Fluent in English and Spanish (spoken and written).
- Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
- Experience with Salesforce, Opera, or similar hospitality sales and CRM systems preferred.
Other Requirements
- Willingness to travel domestically and internationally for client meetings, industry events, trade shows, and sales missions.
- Flexible schedule including evenings and weekends as business demands.
- Ability to represent the resort at weddings, social events, and industry functions when required.