Program Coordinator, Adult Services

At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.  

 

Program and Role Summary:

Wayfinder’s Davidson Program for Independence at the Los Angeles campus is a comprehensive residential rehabilitation program for adults ages 18 and older who are blind or visually impaired, many with recent vision loss. Participants learn assistive technology, orientation and mobility, braille, and independent living skills. Each client pursues individualized goals that lead to a confident transition to an independent life and education or employment.

 

The primary focus of the Program Coordinator, Adult Services is to provide administrative and operational leadership for all Adult Services programs, streamline administrative processes, manage quality assurance and documentation systems, implement software integrations across programs, and ensure that all Adult Services initiatives operate efficiently and effectively. 

 

Primary Responsibilities: 

• Create streamlined documentation and quality control processes for all Adult Services programs.
• Coordinate quality assurance and compliance activities, including peer reviews, departmental goals, QA/QC reports, and internal audits.
• Be responsible for student recruitment, application, coordination of activities to allow DPI to meet monthly census goals.
• Develop and maintain a yearly transition event calendar with staff deadlines and student engagement goals.
• Manage all grant reporting and compliance documentation.
• Streamline processes for intake, placement, retention, and job coaching documentation.
• Other duties as outlined in the position description.

Education and Experience:

• Bachelor's degree in project management, communications, business or related fields preferred.
• A minimum of one year of experience working with clients with visual impairments is preferred.
• Willingness and ability to make frequent field visits and attend meetings, conferences, and other job-related events away from headquarters.  If driving a personal vehicle, must be approved by our agency’s automobile insurance carrier.

 

Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

• Paid Time Off: Generous Paid Time Off (PTO) policys, 11 paid holidays, plus five winter holiday
• Medical, dental, vision, life, and long-term disability insurance
• 401(k) retirement plan with employer match up to 4% 
• Employee referral program: Encourage your colleagues to join us
• Education tuition assistance program: Invest in your career development 
• Public Service Loan Forgiveness (PSLF) eligible
• Flexible spending account (FSA) plans 
• Eligibility and other benefits are outlined in plan documents

Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.