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Job Description
Job Id:
292
# of Openings:
1
Sr. Business Systems Analyst
Position Summary
The Sr. Business Systems Analyst serves as a strategic partner to internal and external stakeholders, driving business performance through data-driven insights, process optimization, and technology solutions. This role collaborates across departments to identify opportunities for operational improvement, enhance data quality, and develop analytics that support informed decision-making and business growth. The ideal candidate is customer-focused, analytical, and skilled at translating business needs into scalable solutions.
Key Responsibilities:
Business Analysis & Process Improvement
- Partner with business leaders and cross-functional teams to identify operational challenges, process improvement opportunities, and analytics requirements.
- Analyze business processes and recommend solutions that improve efficiency, effectiveness, and scalability.
- Lead requirements gathering, documentation, prioritization, and validation activities for business initiatives.
- Support organizational change management efforts to ensure successful adoption of new systems and processes.
- Monitor and evaluate business performance, proactively identifying opportunities for continuous improvement.
Data Analytics & Reporting
- Develop, maintain, and enhance reporting and analytics solutions that provide actionable business insights.
- Establish and monitor key performance indicators (KPIs) to measure organizational effectiveness and support strategic objectives.
- Lead data quality initiatives to improve data integrity, consistency, and reliability across systems.
- Increase user adoption and satisfaction with reporting tools, dashboards, and business processes.
- Utilize Power BI and other analytics platforms to deliver meaningful and impactful reporting solutions.
Systems & Technology Management
- Collaborate with development teams to translate business requirements into technical solutions and perform user acceptance testing.
- Identify, evaluate, and implement system integrations to streamline business operations and improve data flow.
- Support ERP systems, including upgrades, enhancements, conversions, and ongoing optimization efforts.
- Support Global Salesforce systems and help develop impactful system upgrades through the utilization of flows and other Salesforce tools.
- Stay current on emerging technologies and industry best practices, providing recommendations for system and process improvements.
Project & Stakeholder Management
- Build and maintain strong relationships with internal and external business partners.
- Develop communication plans and ensure stakeholders remain informed throughout project lifecycles.
- Create and manage project plans, schedules, resource estimates, and deliverables.
- Coordinate multiple initiatives simultaneously while effectively managing priorities and deadlines.
- Collaborate with global leadership teams to align technology and analytics initiatives with business objectives.
Qualifications:
Required Education & Experience
- Bachelor's degree in Data Analytics, Business, or a related field
- 2–4 years of experience in business analysis, data analytics, business intelligence, systems analysis, or a related role
Required Skills & Competencies
- Advanced proficiency with Salesforce admin functionality and flow design.
- Advanced proficiency in Power BI and business intelligence reporting tools
- Strong business analysis and project management experience
- Proven ability to manage multiple priorities and deliver results in a fast-paced environment
- Excellent relationship-building, stakeholder management, and communication skills
- Strong understanding of change management principles and organizational adoption strategies
- Hands-on experience with SQL, ETL processes, data modeling, and data integration
- Experience working with ERP systems and enterprise business applications
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word
- Strong analytical, problem-solving, and decision-making skills
- Excellent verbal and written communication skills
- Results-oriented with the ability to prioritize and execute effectively
Preferred Qualifications
- Experience supporting enterprise system integrations and digital transformation initiatives
- Familiarity with data governance, data quality management, and master data management practices
- Experience working with cross-functional and global teams
Success Measures
- Improved data quality and reporting accuracy across the organization.
- Increased adoption and effectiveness of business systems and analytics solutions.
- Successful delivery of projects on time and within scope.
- Measurable process improvements resulting in increased operational efficiency.
- Strong stakeholder satisfaction and business partner engagement.
Location: This position is fully remote. While candidates based in Georgia are preferred, we welcome applications from qualified candidates.
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