In Room Dining Order Taker

Overview: To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service.  To properly perform all control and revenue related paperwork. Responsibilities: Responsible to answer the phone within three rings. Take orders for guests. Must follow prepared scenario to encourage upselling. Give the approximate time of delivery for the order. Prepare payment of checks. Knowledge of food menu and wine list. Know and adhere to all liability laws. Printing of reports at the end of the shift and banking out. Complete other duties assigned. Attend all designated staff meetings and training sessions. Qualifications: Must have previous food and beverage ina fine dining restaurant or luxury hotel with room service experience preferred Must be able to work flexible shifts to include nights, weekends, and holidays