Security Control Room Operator - TA

  Role overview:   We are seeking an Assistant Security Controller, you will assist the Main Controller with the alarms and CCTV monitoring of all sites owned by JD Sports Fashion PLC. You must ensure that all alarms are dealt with expeditiously and key stakeholders are informed of incidents.   Responsibilities:   To deal with alarm activations efficiently and update the relevant stakeholders    To ensure that all procedures in relation to the ARC are followed and escalated where necessary    To liaise with the Police/fire in relation to alarm activations    To use Technical Knowledge to assist with intruder alarm setting and activations    To update Key holders and ensure checks are made to confirm identity    To monitor CCTV in stores and report issues to the relevant manager    To prepare and send nightly reports on issues    To identify faults and escalate to Security Tech recording the incident number    To adhere to all company policies and ensure you are working within health and safety guidelines    To carry out weekly checks as per the schedule    To be professional and courteous at all times    To undertake any other reasonable activities in line with the needs of the business    To produce footage for the group as requested and ensure compliance with GDPR          Skills and Experience:  Experience of working to health and safety requirements   Excellent computer literacy skills as all information is recorded on databases   Able to work under pressure in a busy environment.   Works well as part of a team; supportive of others and to supplement the Duty Controller   Communicates effectively both written and oral   Respond to issues quickly, positively in a fast paced and changing environment   Experience of working in the security industry / Alarm Receiving Centre is essential   Pass the exam to the required standard once training completed