Drive exceptional operations with our staffing partners. At the workflow level, ultimately responsible for ensuring key metrics goals and business objectives are met.
Draw operational insights and make strategic recommendations to drive improvements to deliver more effective and efficient operations.
Maintain updated documentation and training materials, and identify areas for improvement. Identify areas for customer and seller experience improvements, and cost and workflow process optimizations.
Work closely with cross-functional teams, including vendor management, sourcing, and strategy and operations. Ensure the smooth launch of new workflows with vendors.
Work closely with our scaled partner teams (vendors) to coordinate customer journey mapping and gather deep, actionable customer and operational insights.

Service Delivery Manager, gTech Ads

Job Description