Business Analyst - Lead | Senior

ECI has an exciting opportunity for a Business Analyst, This role serves as the critical link between business stakeholders and a team of specialized subject matter experts who administer the company’s Salesforce CRM platform, build and maintain data frameworks for usage-based billing, deliver Power BI reporting to executive and operational audiences, and manage cross-platform data integrations. Business Analyst is expected to operate simultaneously across three dimensions: scope—ensuring the team is working on the right things and that what gets built reflects genuine business need, not just what was asked for; quality—ensuring that requirements are precise enough to produce correct outcomes on the first pass.