Sr. Associate, Commercial Excellence/Sales Effectiveness

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.

The Sr. Associate, Commercial Excellence/Sales Effectiveness (Professional Path) is primarily responsible for analyzing and developing business information systems, leading projects, and managing system upgrades. You will be expected to build effective and meaningful relationships with business and technology teams to ensure seamless data integration and reporting. Specifics include:

• Analyze business and technical processes to develop new and modified business information systems, maintaining and establishing operational specifications for systems, considering information flow, configuration setup, volume, ad hoc reporting, analysis, and document format
• Draft and document processes and formal development procedures
• Support, manage, and execute projects related to CRM and other Commercial Excellence systems, including leading, facilitating, and coordinating projects, testing, training, and system upgrades
• Partner with business and technology teams to ascertain system requirements, perform testing, and manage system techniques and controls
• Propose IT solutions to meet business needs and objectives
• Support local Commercial Excellence data integration and reporting needs, partnering with the Automation and Analytics team, ensuring sample accountability and managing data integration tasks
• Represent the business unit to define requirements and business cases for technology developments
• Implement and manage administrative functions supporting salesforce, such as territory alignment and monitoring sales efforts

Primary Responsibilities:

• Design, implement, and maintain commission plans across all US Surgical Business Units (I.E. Cataract, Vitreoretinal, Refractive) and provide meaningful insights on sales performance to leaders of the business
• Draft and document processes and formal development procedures
• Support territory planning and management using various analytics to determine territory viability and earning potential
• Managing relationships between Sales Operations and Key Stakeholders (Sales Leadership) within the US Surgical organization
• Implement and manage administrative functions supporting salesforce, such as territory alignment and monitoring sales efforts

What you can bring to Alcon:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.)
• The ability to fluently read, write, understand, and communicate in English
• 2 Years of Relevant Experience

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.