Job Description
BayFirst National Bank is a full-service community bank dedicated to providing a wide range of high-quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.
Understanding that our employees are our most valuable resources, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.
Responsibilities include but are not limited to:
Assist the Deposit Operations Manager with the operational and supervisory functions for all Deposit Operations products and services including exception items processing, legal document processing, debit card and faster payment disputes, fed adjustments, complex deposit research, reconciliations, check 21, deposit review, handling of legal items, and return item processing. Ensure compliance and keep abreast of all new laws and regulations as it pertains to Deposit Operations. Research and deploy new products for deposit related products as well as supervise SLAs, audit preparation, data tracking, and management of procedures. Maintain strong knowledge of Banking regulations and laws.
Essential Duties and Responsibilities:
- Support Deposit Operations Manager with oversight of Deposit Operation services, support, staff, SLAs, emails, support tickets, approvals, and regulatory compliance.
- Work with internal and external resources to identify, troubleshoot, and resolve complex issues and downtime as it relates to Deposit Operation’s products and services.
- Manage and track various metrics ensuring the appropriate use of resources and accuracy of management reports.
- Work with internal and external auditors on reviewing, testing, and ensuring compliance with all Deposit Operations facets in coordination with the Bank’s policies and procedures.
- Assist in the development of job-related procedures and ensure that industry standards, compliance, and regulatory guidance are adhered to.
- Coach peers when changes to products and/or services are updated as necessary.
- Potentially perform staff reviews, lead staff meetings, training, and task assignments for direct reports.
- Miscellaneous duties as assigned by supervisor.
Qualifications:
- Bachelor’s degree or equivalent.
- 5 years of experience in a related field.
- 2+ years of experience working in Deposit Operations.
- Previous supervisory experience managing staff in related field.
- Experience with Jack Henry Silverlake preferred.
- Microsoft Office (Advanced Excel, Word, Outlook, OneNote and Power Point).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.