Senior Account Manager

Company description We are Publicis London At Publicis London we have one founding belief – that nothing is more valuable than an idea that Moves The World. We’re focused on the absolute best of international creativity: be that British brands looking to export or Global brands requiring a London hub. We want the best talent from around the globe to bring their skills to our agency. Some of our clients include L’Oréal, Essity, Nestlé, Heineken, Renault/Dacia, Tourism Ireland and many more. Our values are designed to guide the way we behave. We have three: Empathy: listen with intent, look out for each other, bust your biases. Invention: Find inspiration in strange places. Never stop experimenting. Make new things and make them useful. Action: make it collaborative, make it happen, make it mean something. Overview We are hiring a Senior Account Manager to join a newly formed Groupe team working on one of our most creatively ambitious client accounts. This is a role with real influence - shaping how the account operates, while delivering standout, culturally relevant work across channels. You’ll partner closely with the Business Director to bring structure, pace, and clarity to a growing team. If you enjoy combining creative thinking with strong delivery, this is an opportunity to make a genuine impact. Responsibilities Take ownership of day-to-day account leadership, ensuring campaigns are delivered seamlessly from briefing through to launch Drive the development and delivery of integrated, through-the-line campaigns across brand, social, and content Build strong, trusted relationships with clients, acting as a reliable point of contact and strategic partner Collaborate across internal teams and partner agencies to keep work moving forward with clarity and alignment Manage timelines, budgets, and workflows, maintaining high standards of organisation and transparency Support the Business Director by bringing structure and consistency to account processes as the team grows Guide and mentor junior team members, contributing to a positive and collaborative team environment Qualifications Proven experience in account management within an agency or similar environment Confidence managing integrated campaigns across multiple channels Strong organisational skills with the ability to handle multiple priorities and stakeholders Sound judgement when balancing creative ambition with delivery requirements Clear communication skills, with the ability to build relationships at all levels A proactive, solutions-focused approach and a willingness to take ownership A collaborative mindset and enthusiasm for contributing to a growing, evolving team Additional information Publicis London offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). Publicis Groupe works primarily from the office or our clients' office four days per week. At Publicis London, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included. #LI-LW1

Proven experience in account management within an agency or similar environment Confidence managing integrated campaigns across multiple channels Strong organisational skills with the ability to handle multiple priorities and stakeholders Sound judgement when balancing creative ambition with delivery requirements Clear communication skills, with the ability to build relationships at all levels A proactive, solutions-focused approach and a willingness to take ownership A collaborative mindset and enthusiasm for contributing to a growing, evolving team

Take ownership of day-to-day account leadership, ensuring campaigns are delivered seamlessly from briefing through to launch Drive the development and delivery of integrated, through-the-line campaigns across brand, social, and content Build strong, trusted relationships with clients, acting as a reliable point of contact and strategic partner Collaborate across internal teams and partner agencies to keep work moving forward with clarity and alignment Manage timelines, budgets, and workflows, maintaining high standards of organisation and transparency Support the Business Director by bringing structure and consistency to account processes as the team grows Guide and mentor junior team members, contributing to a positive and collaborative team environment