
Computer Technology Support Specialist I 2026-01278
Job Description
Open Until Filled GENERAL DESCRIPTION: The Computer Technology Support Specialist I provides Tier I and Tier II technical support, technical expertise, customer satisfaction, and timeliness to customers located in remote facilities and field offices within their assigned region. This entry-level role supports the stability, security, and availability of state technology services by diagnosing and resolving routine and moderately complex technical issues, performing hardware deployments and replacements, and assisting with basic server and network administration under established procedures. This position works collaboratively with technical teams, escalates advanced issues appropriately,...