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Job Description
As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life insurance, paid time off, holiday pay, and a 401K plan to qualifying associates. You’ll also have access to the base and its facilities and status as an employee of the Exchange.
So, what can you expect as a Customer Experience Associate at the Exchange?
Job Qualifications
We offer flexible scheduling, comprehensive medical, dental, life insurance, paid time off, holiday pay, and a 401K plan to qualifying associates. You’ll also have access to the base and its facilities and status as an employee of the Exchange.
So, what can you expect as a Customer Experience Associate at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Retail experience preferred