Job Description
Who We Are
About the Opportunity
What You’ll Be Doing
- Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume
- Handle disputes and support users/clients with troubleshooting to resolve their issues
- Constant monitoring of transactions, investigating and reporting suspicious activities
- Conduct market surveys to understand users’ needs and identify gaps for product improvements
- Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies
- Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
- Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)
- Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
What We Look For In You
- At least 2 years of relevant experience in business development and marketing roles in the crypto industry
- Knowledge of blockchain or crypto is a must
- Organized, meticulous and result-oriented, strong problem-solving & analytical skills
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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More that we love to tell you along the process!
