Assistant Vice President/Vice President, Client Services Relationship Management (Japan)

Location

Roppongi Hills Mori Tower - 17F, 6-10-1 Roppongi,

Business - Global Client Group

Brookfield is one of the world’s largest alternative asset managers, distinguished by a 100+ year heritage of owning and operating assets and businesses that form the backbone of the global economy. Brookfield’s Global Client Group provides insights and solutions designed to meet the evolving needs of a diverse group of investors around the world. GCG also manages institutional relationships, strategic partnerships and raises capital for Brookfield’s various private funds and Affiliate Managers.

Brookfield Culture

Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

ABOUT BROOKFIELD

Brookfield is one of the world’s largest alternative asset managers, distinguished by a 100+ year heritage of owning and operating assets and businesses that form the backbone of the global economy. With approximately $1 trillion in assets under management, Brookfield offers a broad range of alternative investment products and services – including real estate, infrastructure, renewable power, private equity, and credit – to investors worldwide.

ROLE OVERVIEW

The Client Service Relationship Manager (“CSR”) will join the Global Client Group team in Tokyo, to support our client engagement and fundraising capabilities in Japan across the Oaktree product suite.  As a trusted partner to Japanese institutional clients and Oaktree’s Relationship Managers specializing in the Oaktree credit products, this individual will play a central role in delivering an exceptional client experience—coordinating communication, onboarding, reporting, and diligence activities with precision and care. The successful candidate will thrive in a collaborative, fast-paced, and globally connected environment, balancing strong attention to detail with the professionalism and cultural fluency required to represent the Oaktree product suite to leading investors across Japan.

SCOPE AND RESPONSIBILITIES

Client Servicing and Relationship Management

• Partner closely with Relationship Managers on managing client relationships and delivering exceptional client services to institutional investors and third-party advisors in Japan.

• Act as a trusted, responsive point of contact for day-to-day client needs and inquiries (in partnership with Relationship Managers), providing timely, accurate, and thoughtful responses.

• Monitor client activity and proactively identify opportunities to deepen engagement, and strengthen satisfaction and retention.

• Build strong relationships with operational and investment teams, deepening understanding of priorities and processes to provide tailored service and highlight Brookfield’s capabilities.

• Serve as first point of escalation for client issues, driving swift resolution in partnership with the Relationship Manager and internal teams.

• Organise and lead client review, due diligence meetings, and investor conferences, managing preparation and follow-through on deliverables.

• Oversee the end-to-end client onboarding process, seamlessly coordinating documentation, reporting requirements, communication, and digital access.

Sales and Due Diligence

• Collaborate with fellow Client Services Relationship Managers and Relationship Managers to lead or support all aspects of the investment due diligence and sales enablement for Japanese institutional clients.

• Understand clients’ investment goals, portfolio allocations, manager line-ups, and new search activity.

• Coordinate RFP responses, data requests, and proposal materials with accuracy and consistency aligned to Japanese client standards in partnership with internal teams.

• Work closely with internal partners—including Product Management, Legal, Compliance, and Operations—to maintain effective communication between Tokyo and global offices.

• Assist with presentations and proposals for cross-strategy, multi-strategy, and strategic partnership opportunities, partnering with cross-functional teams as appropriate.

• Stay informed on Japanese investors’ evolving investment themes, portfolio structures, and market trends.

• Contribute to projects that elevate the client experience, improve internal processes, and reinforce Brookfield’s reputation for excellence in Japan’s institutional market.

EXPERIENCE REQUIRED

• 6+ years of relevant experience managing or supporting client relationships in financial services or investment management.

• Superior bilingual communication skills (Japanese and English), written and verbal, preferably native in Japanese, with the ability to translate technical concepts across cultures.

• Deep understanding of Japan’s institutional credit investment landscape, including market practices, investor behaviour, and regulatory considerations.

• Working knowledge of investment products with the ability and motivation to expand expertise in Brookfield’s offerings and operations (legal, accounting, compliance, and operational areas).

• Proven ability to handle client interactions directly and resolve complex issues effectively.

• Strong organisational and time-management skills; capable of managing multiple workstreams while maintaining high quality standards.

PERSONAL ATTRIBUTES

The successful candidate should:

• Demonstrate the poise, confidence and professionalism to establish relationships, garner support and engage team members to ensure client needs are met.

• Have excellent oral and written business communication skills, with the ability to explain technical concepts clearly and simply.

• Excel in a demanding, fast-paced environment while maintaining the highest quality standards.

• Possess strong integrity, professionalism and dedication to excellence.

• Have a strong work ethic and the ability to build credibility and gain the confidence of others.

• Show intellectual curiosity and enthusiasm for investments, with a willingness to learn across a broad range of strategies.

EDUCATION

Bachelor’s Degree required; MBA or CFA preferred.

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.