Overview:
The Floor Care Attendant provides deep clean care to guest rooms, ensuring all details of Guest Room are refreshed to the Omni Standard.
Responsibilities:
· Removal of all bedding (including mattress pads and bed skirts) to be replenished with clean.
· Removal of all terry, to be replenished with clean.
· Removal of shower curtain and liner, to be replenished with clean.
· Rotate the mattress, remove the box spring, and vacuum underneath and around the bed frame.
· Removal of pillows, to be replenished with clean (including closet pillow)
· Removal of all glass tops from furniture, to ensure detailed cleaning of wood furnishings.Edge vacuum around the entire room(including the bathroom floor)
· Remove all hangers, clean and replace.
· Wipe out all drawers, pull out furniture from the wall, and wipe down all sides.
· Check for any maintenance issue-ensure bulbs are 3-way lighting is proper, AC,
· Shampoo carpet.
· Clean vents, wipe down walls, doors, and frames.
· Replace all paper collate.
· Wipe down all pictures and mirrors.
· Ensure CARE Cart is stocked and well-maintained.
· Ensuring proper cleaning procedures are followed.
· Full cleaning of balconies.
· High and low dusting.
· Resetting of furniture.
· Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably.
· Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
· Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
· Attend all required department trainings and meetings.
· Perform any other duties required by management.
Qualifications:
· Excellent customer service and verbal communication skills.
· Maintain a professional business appearance, attitude, and performance.
· Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
· Prior housekeeping experience required or other relevant environmental services experience.
· Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
· Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
· Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
· Must have the ability to report to work on time and when scheduled.
· Must have the ability to stand and/or walk for extended periods of time.
· Must meet standards of appearance and maintain a high level of personal hygiene at all time.
· Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
· Computer literacy to include: Payroll systems