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Job Description
Product Owner (Prop-tech Startup)
Application Deadline: 3 June 2026
Department: IT Development
Employment Type: Permanent
Location: Newport
Reporting To: Group IT Director
Compensation: £65,000 - £70,000 / year
Description
The Product Owner is responsible for ensuring Convey365’s conveyancing software products deliver real value for customers, reflect practical conveyancing workflows, and meet commercial and regulatory expectations.
This role exists to provide clear ownership of product decisions, development focus, quality, and control; balancing the needs of customers, the business, and the continued development of our conveyancing products.
Core Purpose
- Own what the product does, why it does it, and the order in which it evolves.
- Act as the single point of accountability for product decisions and priorities.
- Bridge the gap between conveyancing expertise and software development in a structured, sustainable way.
Key Responsibilities
Product Ownership & Direction
- Understand the product vision for Convey365’s conveyancing software platforms.
- Help decide what should be built, what should not be built, and what matters most.
- Ensure product decisions align with customer needs, business goals, and regulatory realities.
Customer, Legal & Regulatory Alignment
- Ensure software reflects real‑world conveyancing processes and pressures.
- Embed legal, compliance, and data protection considerations early in product decisions.
- Represent the voice of customers and end users in day‑to‑day product discussions.
Requirements & Prioritisation
- Translate conveyancing business and domain needs into clear, structured requirements for development teams.
- Maintain and prioritise the product backlog.
- Manage trade‑offs between scope, priority, risk, and delivery effort.
Delivery Support
- Work closely with development teams throughout delivery.
- Support release planning and ensure features are ready for live customer use.
- Review delivered work to confirm it meets intended outcomes.
- Author release articles and training materials such as user guides and training videos.
Stakeholder Communication
- Act as the primary interface between business stakeholders, conveyancing experts, and software teams.
- Clearly communicate priorities, decisions, and changes.
- Provide continuity of product knowledge as customers and features scale.
Success in This Role Looks Like
- Clear, timely product decisions with minimal ambiguity.
- Reduced rework and fewer late‑stage issues.
- Software that aligns closely with conveyancing realities and customer expectations.
- Smooth onboarding and support of live customers.
The Individual
The Ideal Candidate
The ideal candidate will be someone who is comfortable operating at the intersection of software delivery, conveyancing practice, and commercial reality.
They will bring:
- Direct experience working with conveyancing systems, property technology, or regulated legal software.
- A strong understanding of how conveyancing workflows operate in practice, not just in theory.
- Proven experience working closely with software development teams and making informed product decisions.
They will be:
- Confident making prioritisation and trade‑off decisions where customer needs, compliance, and delivery constraints intersect.
- Clear, pragmatic, and decisive, particularly when requirements are ambiguous or competing.
- Comfortable acting as the single point of ownership for product decisions.
They will also demonstrate:
- Strong communication skills and the ability to translate complex legal or operational requirements into clear, actionable outcomes.
- Credibility with both technical teams and non‑technical stakeholders.
- A practical, delivery‑focused mindset, with an emphasis on solving real customer problems rather than adding unnecessary complexity.
Most importantly, the ideal candidate will be experienced enough to operate independently from day one, providing immediate structure, clarity, and confidence as Convey365 moves into live customers and continued platform growth.
Required Experience
- Proven experience in a Product Owner or similar product‑focused role.
- Strong background in conveyancing, property technology, or regulated legal software.
- Practical experience working with software development teams.
- Comfortable making decisions where customer needs, regulation, and commercial priorities intersect.
This role requires existing industry experience to be effective immediately.
Our Company Benefits
Our commitment to our staff to provide a supportive, empowering and rewarding workplace continues to be part of our core mission at Convey365.
We offer a vast array of benefits for our staff and continue to enhance our benefits package to be the most comprehensive, supportive and engaging benefits package for our team, key features include:
We offer a vast array of benefits for our staff and continue to enhance our benefits package to be the most comprehensive, supportive and engaging benefits package for our team, key features include:
- Up to 40 days annual leave inclusive of Bank Holidays
- Option to purchase up to 5 days leave
- Hybrid working with flexible working times
- Enhanced maternity and paternity leave
- Company Sick Pay
- Discounted Gym Membership
- Subsidised Conveyancing
- Employee Assistance Scheme which includes counselling sessions
- Well being programmes
- Ongoing training, development, and recognition programs.
- A supportive and fun team environment, with regular collaboration and charity events.
- Professional Development Support - We believe in fostering growth and will fully support your training and development in AWS and related technologies. This includes access to certification programs of your choosing, online courses, and workshops to advance your expertise and career.